Job description
Summary: The purpose of the Ancillary Support department to facilitate patient & physician request for diagnostic imaging and transfusion services. The Prior Authorization Coordinator would possess service oriented skills, ability to work in a fast-paced environment, ability to communicate effectively to our customers including patients, physicians, office staff, CharterCARE departments and others, and the flexibility and adaptability to assist outpatient clinics such as the orthopedic clinic as needed The Prior Authorization Coordinator identifies any special needs i.e.: physical, language, or other barriers and addresses appropriately. Other functions may include, obtaining insurance/billing and hospital information, admitting services and maintaining the ancillary support statistics according to protocol. The Prior Authorization Coordinator would effectively coordinate multiple appointments/procedures and referral requests with appropriate staff and resources while utilizing appropriate software. Maintain relevant competent knowledge of healthcare insurances, prior authorization services, and ICD coding consistently maintain established productivity requirements and maintain a 96% or greater accuracy rate.
Education: High School Diploma or equivalent required. College Degree or equivalent professional experience preferred.
Experience: Experience in a high volume call center required. Experience in a healthcare environment preferred. Experience with obtaining diagnostic imaging prior authorization preferred.
Location: CharterCARE Health Partners ยท 7639-Radiology Administration
Schedule: Per Diem (0 hrs), Varied Shift, 7a-330p
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