Job description
Foods people love. Brands people trust. And a career that nourishes your future like no other.
If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.
We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.
This position is not eligible for Visa Sponsorship.
Position Summary
Nestlé Coffee Partners (NCP) is on a mission to elevate how our consumers experience coffee. With brands like Starbucks, Nescafe, Seattle’s Best Coffee, and Blue Bottle, our diverse product portfolio is brimming with rich and fulfilling opportunities for motivated individuals passionate about sharing their love of coffee and the moments it creates. Our Seattle office provides an inspiring and high-energy work environment that fuels our fast-paced growth, and our flexible, field-based positions across the country ensure that we are fully immersed and positioned to pioneer the coffee market. Across our organization, we are creating a workplace where partnership is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Together, we will brew remarkable things!
The Sr. Customer Account Manager contributes to Nestlé Coffee Partners' success by growing gross revenue, net revenue and achieving share goals expanding brand awareness through retail customer business building activities, development and execution of CPG customer-specific sales, category, and marketing plans with the assigned retail customer.
Responsibilities
Leadership: Setting goals for their direct report(s), developing interpersonal capability, and modeling how we work together:
- Provides direction to brokerage counterparts, field Sales Operations teams and partners via ongoing communications, market visits, customer-specific program presentations and individual mentor
- Owns pre-planning process in preparation for Joint Business Planning meetings
Planning and Execution: Developing strategic and operational plans, running execution, and measuring results for assigned businesses:
- Develops and implements retailer-specific annual sales plans, focused on product distribution, placement, pricing and promotional activity in line with established Nestlé sales guidelines
- Leads sales processes/procedures to maintain strategic and value-added programs that are aligned with key customer initiatives and business goals
- Collaborates with Category & Shopper Solutions team to to ensure an OMNI marketing approach to aid in achievement of business objectives
- Partners closely with Category Management team to analyze data and trends relevant to the category; partners with Commercial Development team to deliver customer-specific business plans to drive assigned sales and profit goals
Business Requirements: Providing functional expertise and executing functional responsibilities:
- Responsible for all details related to the day-to-day business (i.e. volume, forecasting, deductions, price changes, etc.)
- Plans, directs, and communicates monthly, quarterly and annually business plans to internal and external partners
Partner Development & Team Building: Providing partners with coaching, feedback, and developmental opportunities and building effective teams
- Direct management and personal development of 1 direct reports (Customer Account Manager).
Experience
- At least 5+ years experience developing and leading sales within consumer products industry, negotiating annual sales plans focused on multiple brands, and key account sales at the Director and/or buyer level
- Highly experienced in managing sales, profit and trade budgets
- Strong experience with cross-functional customer-facing team and/or broker management interaction
- Implementing and running retailer-specific programs
- Bachelor's Degree required
#LI-Hybrid
Requisition ID
187440
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
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