Job description

Job summary The Amazon Web Services (AWS) Network Services Team is looking for a smart, driven, problem solving Sr Program Manager with experience working across multiple instructional delivery modalities. The Sr Program Manager will create and continuously improve learning programs using an array of creative approaches that inspire learners and drive productivity. This includes eLearning and just-in-time performance support development, and may also involve development of instructor-led course materials and other learning programs. The role requires an individual who can innovate, move quickly, and not be constrained by how things have been done before. Specific responsibilities will include: · Use appropriate tools and delivery methods to produce blended learning materials promoting learning through self-study, practice, performance support, socialization and knowledge-sharing. · Continually evaluate solutions for quality, business impact, and scalability. · Leverage technology to improve learner access and provide just in time learning. · Pursue a deep understanding of learner roles to ensure that learning solutions meet the needs of stakeholders and end users. · Maintain knowledge of new learning approaches, technology and tools through continuous research to ensure our solutions deliver innovation. · Participate in a community of learning professionals to share best practices and identify emerging learning needs. · Develop assessments that measure learner outcomes including productivity and understanding
Preferred Qualifications · LMS (e.g., Cornerstone) administration experience including eLearning publishing and learning assessments. · History of sparking improvements in learning strategy and content through collaboration and prototyping. · Experience in a major corporate training environment working on instructional design assignments across multiple teams or groups. · Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate · Experience developing and supporting training for technical teams. · Proven project management experience and the ability to prioritize, manage and complete multiple projects with tight deadlines. · Ability to use judgment in selecting proper learning solutions based on learner need. · Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals. · Demonstrated obsession regarding the customer experience; never settle for good enough, and continually inspire others to do better for the customer. The base pay range for this position in New Jersey and Colorado is $115K - $160K/yr. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Amazon's internal or external careers site. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

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