Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health.

ChristianaCare Offers

• Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

PRIMARY FUNCTION:

To work as a team member of an ambulatory complex care and assist with program development and decision making on merging service delivery and program access issues. To assist patients and families to identify health, social, emotional, and environmental needs and to connect them with available resources/ services through the provision of a full spectrum of longitudinal health and social work services.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Participates as a member of a team, focused on the addressing and improving the behavioral, physical and mental health of a focused segment of the population.

Understands and leverages multiple electronic systems including population health platform(s), electronic medical records, health information networks, state and federal agencies sites.

Provides information on social service programs and state and federal regulations specific to the specialty population that is served.

Works with the patient, family, community, state and federal agencies, inpatient facilities and any other applicable resources, to formulate a plan for longitudinal support (whether related to a hospital admission, or in the community) and self-management of behavioral, physical and social health conditions.

Educates and addresses concerns with service delivery including service gaps and access issues. Links patient/ family with available community and government resources to meet their identified needs.

Participates in outpatient multidisciplinary case reviews, focused on own patient panel as well as patients of other team members.

Provides factual information based on current knowledge of their specialty service, to provide psychosocial support and assist the patient/family in coping with their disease to improve their overall health care management.

Provides specific information on how to communicate with physicians and other medical, social service, legal or other staff to better utilize the resources and increase understanding of the process.

Establishes comprehensive care plans for those patients with longitudinal care needs in accordance with established clinical guidelines, standards, and pathways.

The social worker will monitor patient care across the continuum through follow-up with patients, families, and community services.

Maintains pertinent and timely documentation in patient's medical charts and departmental records.

Attends regularly scheduled staff meetings, i.e., team, divisional, or center-wide.

Demonstrates skills and knowledge necessary to provide care appropriate to neonatal, pediatric, adolescent, adult, and geriatric patients, including knowledge of growth and development, the ability to obtain and interpret information to identify patient needs, and to provide the care needed.

DIRECTION/SUPERVISION OF OTHERS:

May supervise one graduate or undergraduate students at a given time. May assist in supervision of community health worker staff. Provides direction on social work issues to members of their specialty team in the absence of the Social Work Director.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Master's degree in social work (MSW) from an accredited graduate school of Social Work

Licensed MSW as required by the state of Delaware no later than June 11, 2024

Licensed Clinical Social Worker (LCSW) preferred

Minimum of 2 years of related work experience preferred.

Community visits as needed.

Case Management Certification preferred through the Commission for Case Management (CCM) or within 18 months of hire after completion of 6 weeks of orientation

SPECIAL REQUIREMENTS:

Must have transportation

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.