Position Title: STAY FLY Program Coordinator

Reports To: STAY FLY Program Manager

Community: Contra Costa County

Office Location: Richmond, CA (up to 50% hybrid role of in-person and remote)

Compensation: $23.04/hour (estimated $47,913/annually), generous benefits package

Status: Full-time, non-exempt

Anticipated Start Date: July 2023

About Fresh Lifelines for Youth

Fresh Lifelines for Youth is an award-winning non-profit whose mission is to partner with youth to unlock their potential, disrupt the pipeline to prison, and advance justice in California and beyond. By 2030, through partnering with young people, communities, and systems, FLY will contribute to the fight for equity and justice by taking concrete steps to dismantle California’s pipeline to prison, equip 30,000 youth to transform their lives and create meaningful opportunities for them to live healthy, free, and productive lives. FLY is currently operating in Santa Clara, San Mateo, and Alameda counties and expanded into Contra Costa County last fall.

For more information about Fresh Lifelines for Youth, please visit: www.flyprogram.org

Program Summary

The STAY FLY Program builds agency, self-sufficiency, and self-advocacy in transitional-age young adults between the ages of 18-25 while decreasing their likelihood of deeper justice system involvement. The STAY FLY Program includes one-on-one case management, prosocial events, law-related education, and systems collaboration.

STAY FLY Program Coordinator - Position Summary

The Program Coordinator is responsible for helping FLY expand the STAY FLY Program in Contra Costa County through direct service and supporting all functions of running an effective and efficient program. This position will be responsible for coordinating all program activities, managing data entry and program paperwork, and helping to deliver FLY’s Law-Related Education (LRE) curriculum for justice system-impacted young adults (18-25).

Position Responsibilities

Coordinate the Preparation of Supplies for Program Workshops and Events

• Organize and coordinate logistics for program workshops and events, including purchasing supplies and snacks, reserving rooms and event venues, preparing and transporting materials, and ordering meals

• Support in the creation of systems for weekly workshops for all LRE sites, including creating call logs, paperwork collection protocols, etc.

• Ensure program team have all supplies needed to run programming at LRE workshop sites and during program events

• Manually track all aspects of event execution in planning spreadsheets

• Create and distribute program flyers prior to workshops and events

• Complete and enter necessary post-event data entry into our internal database, Efforts to Outcomes (ETO)

• Manage and organize liability waivers, medical binders, and ensure paperwork is up to date and physically with the team at each event—in case of young adult emergencies

• Transport young adults to and from designated program events and activities, as needed

Manage Program Paperwork and Data Entry

• Track attendance at events and workshops, and enter necessary information into ETO database and other tracking systems

• Create, organize, and update all program binders, including enrollment binders, waivers and medical information, workshop binders, recruitment binder etc.

• Maintain and update all necessary information into FLY’s ETO database, Google Drive, and/or Dropbox folders, ensuring accuracy on a regular basis

• Support in the completion of case files in collaboration with the Case Managers

• Ensure all documents and confidential information are current and appropriately filed

• Support Case Managers in entering staff notes and assessments in the ETO database, as needed

Manage the Intake of Program Referrals

• Process new program referrals into the program throughout the year, including contacting 90% of young adults referred within 72 hours

• Create clear communication lines with referral providers to expedite referral processes, and generate and maintain positive relationships with referral sources such as education providers, individual families, public defenders, probation officers and other community partners

• Exercise independent judgment and discretion to accept young adults into the program who exhibit moderate to high needs in collaboration with the program team

• Complete necessary data entry of all referrals into ETO database

Provide General Programmatic and Administrative Support

• Facilitate LRE curriculum at assigned workshop sites

• Enter program reimbursements into budget tracking systems, submit to accounting, and provide updates to the program team on spending trends

• Upload photos to Google Photos and organize and manage folders

• Support in the creation of systems that will ensure that the team and program remains organized in collaboration with the Program Manager (i.e. tracking tools, manuals etc.)

• Generate program-related reports for the team and external stakeholders, as needed

• Purchase general program supplies and file paperwork, as needed

• Supervise interns to support program-related tasks, as needed

Other duties as assigned and needed.

Note: Many FLY events and activities occur during evenings and weekends and require flexibility in staff schedules. Some travel between counties will be required.

Position Requirements

The ideal candidate will have a deep commitment to equity, social, racial, and economic justice. They will demonstrate the ability to coordinate and manage collaborative projects effectively. The candidate will have a connection to the Contra Costa County community and will be familiar with local community based organizations. They will have strong organizational skills and be confident in project management to deliver high quality services for young adults. The candidate will believe in FLY’s vision and mission and will resonate with FLY’s values: accountable, dedicated, respectful, equitable and just, loving, innovative, hopeful, and youth-centered.

Core Competencies: Skills and behaviors that FLY expects and develops all staff to exhibit across all positions at various levels of proficiency (early stage, intermediate, and advanced)

• Cultural Competency: Demonstrates the values articulated by FLY’s Diversity, Equity and Inclusion definitions. Valuing diverse identities within the organization and being self-aware of one’s own bias, power and privilege in different relationships and settings

• Integrity: FLY defines integrity as owning your work, being accountable, and taking the initiative to produce excellent results. This also includes the customer service we show to our youth, their families, our colleagues, and stakeholders, as well as the ability to follow FLY policies and procedures.

• Collaboration: Ability to work productively within a team, contribute to the work with the big picture in mind (FLY’s mission and agency goals), and be mindful of exercising your strengths while also encouraging others to do the same.

• Communication: Uses effective written and verbal communication with staff, teams, and communities served; demonstrates empathy, self-awareness, and listening skills.

• Critical Thinking: Consistently identifies, gathers, and applies relevant information to complete work efficiently and effectively.

• Resiliency: Demonstrates the ability to adjust to change and work through ambiguity with growth and solutions-oriented mindset. This means openness to change and new perspectives and seeing change-related challenges as fluid and possible to overcome rather than fixed.

Note on Qualifications: In FLY’s quest for an equitable hiring process, candidates are encouraged to apply even if they feel they only meet 75% of the required job-specific qualifications.

Compensation & Benefits

This position is a full-time, non-exempt role at a rate of $23.04/hour (estimated $47,913/annually) with differential pay options based on an advanced degree and, when applicable to the role, speaking another language. Our Total Rewards Package also includes the following:

• Use a FLY-provided stipend towards various healthcare insurance options, dental, vision, retirement, life insurance policy, FSA (flexible spending account), dependent care, and more!

• 10+ PTO Days

• 12 Holiday Days

• FLY provides 3-4 additional "rejuvenation days off" twice per year in July and December

• Wellness Funds ($300/year)

• Professional Development Assistance ($175/year)

• Acupuncture and Chiropractic Care.

• Employee Assistance Program (paid for by FLY)

• Yearly Staff Retreat, Team “Dayaways,” Summer BBQ, and other FLY Events.

• Customize your Work Schedule (dependent on supervisor approval based on positional and departmental needs)

• Hybrid of In-Office and Remote Work (frequency of required in-person work is dependent upon the role)

• Opportunity for Employee Referral Bonuses

• 8 Hours of Civic Engagement Hours

• Mileage Reimbursement.

At FLY, we have adopted a no-negotiation policy. This policy reflects our commitment to equity and ensuring that the offers we make to our candidates reflect competitive and appropriate compensation given the market and the role.

Our Commitment to Diversity, Equity, And Inclusion

At FLY, we embrace a diversity of identities, beliefs, thoughts, and experiences. We commit to creating an organizational culture of equity and inclusion to better serve our youth and communities. FLY is an Equal Opportunity Employer. We strive for an inclusive culture and a staff team that reflects diversity. Applicants for all job openings will be considered without regard to age, race, color, religion, sex/gender, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. We strongly encourage women; people of color, people who identify as part of the lesbian, gay, bisexual, transgender, and queer communities; people with experience in the juvenile justice or criminal justice systems; and people with disabilities to apply. Fresh Lifelines for Youth is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or accommodation due to a disability, please contact us at (408) 263-2630 or compliance@flyprogram.org

COVID-19 Vaccination

At FLY, we are committed to the safety of our employees, clients, and all others who enter our workplace. As such, FLY would like to make clear that the COVID-19 vaccination is a condition of employment. However, FLY does allow staff to apply for exemptions based on medical history or sincerely held religious beliefs or practices. This must be approved through FLY’s compliance department. If you have any questions or would like to learn more, please contact us at (408) 263-2630 or email compliance@flyprogram.org

What to expect

• Application with 8-10 questions and an applicant screening question.

  • No Cover Letter Required

• 2-3 Interviews (for many roles, at least 1 would be in person)

• Meet w/FLY youth

• Work Product (Done in advance of the Final Round Interview)

Position Requirements

The ideal candidate will have a deep commitment to equity, social, racial, and economic justice. They will demonstrate the ability to coordinate and manage collaborative projects effectively. The candidate will have a connection to the Contra Costa County community and will be familiar with local community based organizations. They will have strong organizational skills and be confident in project management to deliver high quality services for young adults. The candidate will believe in FLY’s vision and mission and will resonate with FLY’s values: accountable, dedicated, respectful, equitable and just, loving, innovative, hopeful, and youth-centered.

Core Competencies: Skills and behaviors that FLY expects and develops all staff to exhibit across all positions at various levels of proficiency (early stage, intermediate, and advanced)

• Cultural Competency: Demonstrates the values articulated by FLY’s Diversity, Equity and Inclusion definitions. Valuing diverse identities within the organization and being self-aware of one’s own bias, power and privilege in different relationships and settings

• Integrity: FLY defines integrity as owning your work, being accountable, and taking the initiative to produce excellent results. This also includes the customer service we show to our youth, their families, our colleagues, and stakeholders, as well as the ability to follow FLY policies and procedures.

• Collaboration: Ability to work productively within a team, contribute to the work with the big picture in mind (FLY’s mission and agency goals), and be mindful of exercising your strengths while also encouraging others to do the same.

• Communication: Uses effective written and verbal communication with staff, teams, and communities served; demonstrates empathy, self-awareness, and listening skills.

• Critical Thinking: Consistently identifies, gathers, and applies relevant information to complete work efficiently and effectively.

• Resiliency: Demonstrates the ability to adjust to change and work through ambiguity with growth and solutions-oriented mindset. This means openness to change and new perspectives and seeing change-related challenges as fluid and possible to overcome rather than fixed.

Note on Qualifications: In FLY’s quest for an equitable hiring process, candidates are encouraged to apply even if they feel they only meet 75% of the required job-specific qualifications.