REPORTS TO: Chief Engagement Officer

FLSA STATUS: Exempt

WORK LOCATION: Approved for Telecommuting

DATE: September 1, 2022

OBJECTIVE: To provide support to Phi Theta Kappa regions and chapters through consistent virtual outreach, targeted advisor support, comprehensive support for all student engagement programs, and the achievement of specific engagement outcomes annually.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Conduct virtual presentations and workshops for chapters and regions at all times throughout the year.

Research and design relevant content for all PTK Edge student learning programs as part of initiatives related to the strategic plan.

Provide customer service and professional support on all chapter development issues to advisors, officers, and members.

Participate in the entire life cycle of Hallmark Awards by reviewing all category rubrics, providing customer support to judges, training chapter leaders in best practices, and guiding chapter leaders through the submission and celebration of Hallmark Awards.

Promote attendance and participation in Phi Theta Kappa programs by representing the Society at virtual chapter meetings and other events.

Advance the strategic plan of the Society through engagement in the planning process at the strategic, operational, and individual levels.

Examine data to grasp issues, draw conclusions, and solve problems.

Clearly convey and receive information and ideas.

Actively promote diversity through equitable practices and inclusion of others.

QUALIFICATIONS:

• Bachelor’s degree required.
• Three years of relevant student engagement experience in a college setting.
• Experience serving as a Phi Theta Kappa advisor a plus.
• Demonstrated ability to interact effectively with all Phi Theta Kappa constituents.
• Professional written and verbal communications, organizational, and interpersonal skills.
• General knowledge of and appreciation for Phi Theta Kappa’s mission, programs, and culture.
• Ability to handle multiple, simultaneous, and complex tasks and projects effectively and efficiently.
• Proficiency in Microsoft Office products.

WORK ENVIRONMENT

This work environment is an office-like setting with moderate noise.

• Physical Exertion: The incumbent may frequently be required to lift approximately 10 pounds and/or occasionally up to 25 pounds.
• Vision: The incumbent must possess close, midrange, distance and peripheral vision; as well as the ability to identify colors, judge distances and adjust focus.
• Speaking/Hearing: The incumbent must be able to give and receive information through speaking and listening.
• Motor Coordination: The incumbent in this position is frequently required to: use their hands and reach with their hands and arms. The incumbent is occasionally required to: stand, walk, and stoop, kneel, crouch or bend.

PHYSICAL DEMANDS:

The physical requirements listed for this job are not exhaustive and additional requirements may be added as needed. Corrective devices may be used to meet physical requirements.

ORGANIZATIONAL CULTURE:

Phi Theta Kappa is committed to supporting a culture of inclusion, where all employees are empowered to be themselves and to make their most significant contribution to our mission. We work relentlessly to celebrate our members and provide them with

the tools they need to grow and thrive. We seek to be agile and responsive to the needs of our students, to be good stewards of our resources, and to approach our work with energy and creativity.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT:

Phi Theta Kappa is committed to the elimination of unlawful discrimination in connection with all employment relationships, business operations and programs. Discrimination based on gender, family or marital status, race, color, national origin, military or veteran status, economic status, ethnic background, sexual orientation, gender identity, transgender status, genetic information or history, age, disability, political affiliation and cultural and religious backgrounds is prohibited.