Job description
Job Description:
DEFINITION
Under general supervision of the Dean and in conjunction with the Instructional Specialist, plans, organizes, coordinates, supervises and oversees the day-to-day activities and operations of the division including the Student Success Center (SSC), as assigned; performs a variety of responsible administrative support and technical duties in support of an assigned program area or skills center, performs a variety of data collection, data entry, record-keeping, report preparation, and program support activities; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the assigned dean and works with the Instructional Specialist and division chair to meet the needs of the division and SSC. Exercises general and direct supervision over assigned staff.
CLASS CHARACTERISTICS
This classification oversees, supervises and integrates the day-to-day activities and operations of the SSC and division, to meet department goals and objectives. Responsibilities include being the liaison between students, instructors, and the program administrators, ensuring the information about courses and programs is communicated, and responding to or communicating student concerns and questions to the appropriate party. It is distinguished form other College support classifications in that incumbent provides complex office administrative services for a division and supervision of classified employees. Day-to-day activities require the use of initiative and judgment, particularly when dealing with a variety of College students and staff and representatives of the public.
EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Plans, organizes, supervises and evaluates the work of assigned staff; participates in performance evaluations and takes disciplinary action, up to and including termination, to address performance deficiencies, subject to management concurrence, in accordance with the District's human resources policies and procedures and labor contract provisions.
Contributes to developing and monitoring of the annual budget for the department.
Prepares estimated cost of payroll, as well as the actual payroll based on hours worked, works with the Payroll Department to determine pay discrepancies.
Provides day-to-day leadership and works with staff to ensure a high performance, customer service-oriented work environment which supports achieving departmental and District objectives and service expectations.
Plans, organizes, coordinates, supervises and oversees the day-to-day activities and operations of the SSC, oversees operations of one or more instructional areas, including setting up and maintaining equipment in assigned area; opens or closes the Center as assigned.
Prepares forms and maintains information and records related to the Center's instructors.
Supports schedule production, e.g. coordinate room assignments, communicate status with faculty and maintain faculty availability status.
Coordinates, proofs and audits the division schedule of classes, schedule change forms, faculty assignment sheets, teaching units.
Proofs and monitors faculty contracts for accuracy.
Establishes the division deadline calendar for curriculum proposals based on Instruction Office deadline calendar.
Maintains division records and curriculum files.
Participates in developing, implementing and evaluating work programs, plans, program reviews, SLOs, processes, systems and procedures to achieve department goals.
Tracks and prepares reports on student usage of SSC, prepares reports of student progress and student and department needs.
Participates in planning, development, coordination, integration, implementation and evaluation of academic support services programs and activities within assigned areas of responsibility to meet department goals and objectives; provides innovative, achievable recommendations to dean and others.
Acts as lead to all tutors and student workers in the absence of the Instructional Specialist.
Develops correspondence and informational materials for and about the Student Success Center.
Gathers and updates information for the college website for the division and SSC.
Operates a variety of equipment related to the particular areas of assignment.
Performs other duties as assigned.
QUALIFICATIONS
Knowledge of:
Functions, programs, services, operations and activities of a Learning Resource Center.
Standard office practices and procedures, including basic record-keeping, arithmetic, and the use of standard office equipment and software.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
Departmental practices and procedures and applicable District policies.
Principles and practices of data collection and report preparation.
Currency in the uses of instructional software and other technologies used to enhance learning.
Basic accounting methods, procedures, and terminology.
Principles of business letter writing and thorough communication skills
Principles and practices of effective supervision.
English usage, spelling, vocabulary, grammar, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff, including individuals of various ages, socio-economic and ethnic groups.
District classified human resources policies and procedures and labor contract provisions.
Ability to:
Plan, organize, coordinate, implement and evaluate the daily operations, activities and services of the Learning Resource Center, tutorial programs, and computer labs.
Work with and maintain various databases and spreadsheets.
Learn, apply, and explain the Center's resources and services.
Learn, apply, and explain applicable District policies, rules and regulations related to areas of responsibility.
Prepare clear, concise and comprehensive reports and other written materials.
Exercise sound independent judgment within general policy guidelines.
Make accurate arithmetic computations.
Organize own work, set priorities, and meet critical time deadlines.
Use English effectively to communicate in person, over the telephone, and writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.
Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
Required Qualifications:
Education and Experience
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Graduation from an accredited four-year college or university preferably with a major in education, English, mathematics, science, business, information technology or related field, plus three (3) years of progressively responsible experience providing technical and instructional support and services in a College learning center/lab or tutorial program including supervisory experience.
Licenses and Certification
None
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard and specialized office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
WORKING CONDITIONS
May be required to be on-call and to work various shifts or emergencies on evenings, weekends, and holidays.
PRE-EMPLOYMENT REQUIREMENTS/CLEARANCES
Criminal Justice Fingerprints.
APPLICATION PROCEDURE:
Applicants must submit the following documents by the closing date:
-
Online application: Compton Community College District - Administration - Human Resources
-
Cover letter. (Letter of introduction highlighting your education and experience.)
-
Resume.
-
Pertinent transcripts (only in pdf format) as stated in the job qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE pdf document.
Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf.
EMPLOYMENT INFORMATION:
To be considered in the initial committee review, all materials requested in this vacancy notice must be received no later than the filing deadline. Applicants wishing to apply for more than one position must submit separate materials for each position. The District does not return materials submitted an application for a position. SUBMISSION OF THESE MATERIALS IS THE APPLICANT'S RESPONSIBILITY.
During the interview, consideration will be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.
The District reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interview.
Applicants who are eliminated from consideration will be notified by letter or email. Candidates should not expect official notification of the status of their candidacy until the Special Trustee has acted upon the District's recommendation for employment.
The District reserves the right to extend the deadline, re-advertise the position, or to delay indefinitely filling this position if it is deemed that applicants for the position do not constitute an adequate applicant pool. Staffing of this position is contingent upon the availability of funding.
MISSION STATEMENT:
Compton College is a welcoming and inclusive community where diverse students are supported to pursue and attain student success. Compton College provides solutions to challenges, utilizes the latest techniques for preparing the workforce and provides clear pathways for completion of programs of study, transition to a university, and securing living-wage employment.
THE COMPTON COMMUNITY COLLEGE DISTRICT IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.
Compton Community College District is an Equal Opportunity/Affirmative Action employer and
does not discriminate in employment on the basis of sex, sexual orientation, race, color, religious creed, marital status, denial of Family & Medical Care Leave, national origin (including language limitations), ancestry, medical condition (cancer/genetic characteristics), age (40 and above), disability (mental and physical) including HIV and AIDS, denial of pregnancy disability leave or reasonable accommodation, or other protected classes, or obligations to the National Guard or Reserve Forces of the United States. For specific details on this policy, please contact Kemisha Roston, EEO Compliance Officer, at (310) 900-1600, extension 2144.
blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.