Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 17.000 employees worldwide and shape your future at HUGO BOSS!

In a fast and frequently changing office environment, HB US is searching for an ambitious, curious systems analyst to support the corporate office end users and provide state of the art technical solutions.

The Support Analyst, Corporate will have a technical background, is hands on, and customer service oriented. This role is 100% Onsite in our NY Corporate office.

What you can expect:

Responsibilities include, but not limited to the following:

• Provision and maintain workplace equipment (Laptops, iOS devices, Printers, etc.)
• Create and maintain users in relevant systems (Active Directory, Mobile Iron, Etc)
• Basic Server Administration, on-premise, VMware and in Azure.
• Assist Operations with troubleshooting commonly used corporate office systems and applications
• Track and manage incidents and problems
• Perform problem related root cause analysis
• Develop problem solutions
• Preparation of documentation (Knowledge Base articles) for support activities
• Interface management  organize and coordinate the cooperation between regional business and global IT teams
• Continuous refreshment and expansion of your own know-how in the defined area of responsibility
• Understanding of dependencies, processes, and interfaces

Your profile:

• Bachelor’s degree preferred in computer science from an accredited college or university (or a similar education or equivalent experience)
• A minimum of 5 years of experience in similar roles a MUST, providing on-site support
• Ability to apply common sense understanding to carry out tasks; ability to define problems, collect data, establish facts and draw valid conclusions; ability to deal with problems involving several concrete variables in standardized situations; ability to prioritize and manage commitments and adjust to changing priorities
• Analytical, independent, structured, and careful work attitude, as well as organizational talent and assertiveness
• Excellent oral and written communication skills
• Speaking other languages like German, Spanish or Portuguese is a plus.
• Ability to lift 50 lbs
  

Your benefits:

HUGO BOSS offers a comprehensive benefits package which includes:

• Flexible Commuting
• Flexible Fridays & Summer Fridays
• Paid Parental Leave for FT employees
• 21 paid days off (pro-rated based on first year of employment) plus your Birthday off
• Generous Employee Discount Program
• Medical, Dental, Vision Benefits with Health Saving Account (HSA) option
• SHIP (Share Investment Program)
  • Offers eligible employees the opportunity to become a co-owner and acquire shares in HUGO BOSS AG at special SHIP conditions.
• 401(K) with company match
• Flex Spending Account (FSA)
• Commuter Benefits (Pre-tax)
• Voluntary Benefits and Critical Illness
• Company sponsored Life and Disability benefits
• Employee Assistance Program (EAP)
• Discounts for auto/home/pet insurance

The expected base salary range for this position is from $90,000 - $100,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.