Job description

#NowHiring #SupportEngineer
Job Title: Support Engineer III
Contract: 11 Months, potential to convert to a permanent position. If offered a permanent position, immediate eligibility for retirement benefits, health insurance, and pay increase.

Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe and India.

A Support Engineer III Job in Bellevue, WA is currently available through Belcan. In this role you will provide application support for JIRA, Confluence and Bitbucket. If you are interested in this role, Apply Today!

Job Description:
Atlassian Application Support Engineer

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.

The Kuiper Enterprise Engineering team is looking for a Atlassian Application Support Engineer contractor who will work with the team to manage the customer requests for Jira project and workflow setups and Confluence configuration help and support the day-to-day operations tied to the Atlassian stack.

• Key job responsibilities*
• Provide application support for JIRA, Confluence and Bitbucket
• Create/maintain Confluence spaces, permission schemes, JIRA projects, workflows, screen schemes, custom fields, permission schemes and notification schemes.
• Onboard new teams to JIRA/Confluence and help existing teams optimize their workflows.
• Analyze requests for new JIRA/Confluence functionality, implement new features, triage incoming support requests.
• Provide production support for JIRA, Confluence and Bitbucket, including performance tuning and scaling.
• Develop key metrics, dashboards, and advanced filters in JIRA/Confluence to provide meaningful operational/performance metrics and status reports.
• Apply built-in customization and third-party add-ons to extend Atlassian Suite functionality as needed, gather requirements for business processes, and determine ways to optimize.
• Basic Qualifications: *
• Bachelor"s degree in Computer science, related field or equivalent experience.
• 2+ years of systems administration experience managing server infrastructures and data-center operations across Unix, Linux and Windows. environments (managing servers in production and development environment).
• 4+ years of experience managing Atlassian stack - Jira/Confluence tools and applications.
• 2+ years of experience in scripting (like Python, Bash or PowerShell) and ability to automate the tasks with scripts.
• Preferred Qualification: *
• Experience working on AWS Services.
• Experience with migration and upgrading the Atlassian suite of products
• Experience with building Infrastructure as code (AWS CloudFormation, CDK, Ansible, Terraform)
• Experience in technical support for hardware development organizations.
• Experience working on Security and Access control like understanding firewalls, filesystem permission, basic operating system hardening and SSL encryption.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national and role is preferred to be on site.

Location: Bellevue, WA
Zip Code: 98004
Keyword"s: #Bellevuejobs; #SupportEngineerjobs;
Start Date: Right Away

#ZR

Belcan is a global supplier of engineering, technical recruiting, and IT services to customers in the aerospace, industrial, and government sectors. Belcan engineers" better outcomes through adaptive and integrated services-from jet engines, airframe, and avionics to heavy vehicles, chemical processing, and cybersecurity. Belcan takes a partnering approach to provide customer-driven solutions that are flexible, scalable, and cost-effective. Our unique capabilities have led to continuous growth and success for 63+ years. We are a team-driven Equal Opportunity Employer committed to workforce diversity.

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