Job description

Duration: 1 Year
Hours: 4:00 PM - 12:30 AM, Monday - Friday. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

Job Summary:

• Provides support activities in an assigned area.
• Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
• Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
• Assist users to resolve computer related problems such as inoperative hardware or software.

Travel

• Required using one’s personal vehicle to provide Technology Support for Customers and to support technology infrastructure.
• Mileage reimbursement

Education/Certification:

• Associates Degree in Computer Science or Bachelors preferred
• A+ certification required

​ Proficient/Advance Skills

• Microsoft Office Access, Word, Excel and Outlook.
• Strong communication (both verbal and written), problem solving, and decision making skills.
• Ability to work with minimal supervision.
• Highly organized and detail oriented; ability to prioritize daily tasks

Benefits: (employee contribution)
 Health insurance
 Health savings account
 Dental insurance
 Vision insurance
 Flexible spending accounts
 Life insurance
 Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Types: Full-time, Contract

Pay: $28.00 - $29.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• CompTIA A+ (Required)

Work Location: In person

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