Job description
Our client is looking for Systems Administrator located in Michigan
Summary: Under moderate supervision and following standard procedures with some independent judgment, develops and maintains basic computer applications/systems. Ensures assigned systems are working properly, evaluates application/system performance to maintain standards, investigates and resolves complex software and hardware problems of users by performing the following duties.
Essential Duties and Responsibilities:
- Following defined processes, performs daily monitoring of basic assigned department-specific applications/systems, verifying the integrity and availability of systems hardware and software and related infrastructure.
- Installs, updates, configures and monitors application/systems, working with other IT teams to ensure appropriate groups and security rights exist.
- Using problem management procedures, investigates and resolves software and hardware problems, handling problem recognition, research, isolation, resolution and follow-up.
- Coordinates and manages scheduled maintenance and unscheduled outages.
- Prepares standard statistical reports.
- Creates application documentation when necessary.
- Ensures timely resolution of problem issues in accordance with customer expectations and procedural documentation.
- Provides support and assistance to peers during problem resolutions situations, at times after normal business hours.
- Leads crisis calls and coordinates efforts with other IT groups.
- Provides status updates to users, supervisors, and management regarding problem resolution efforts.
- Documents all solutions and communications.
- Works with vendors to resolve hardware and software issues while keeping supervisor and other Help Desk staff informed on progress.
- Acts as liaison between IT and business units for assigned applications/systems.
- Provides technical direction to business units.
- May coordinate and execute basic training for employees on computer hardware, software, and security.
- Works with appropriate IT groups to meet business unit needs.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor’s degree (B.A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience.
If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to slewis@venteon.us.com.
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.
At Venteon, our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering and IT talent in the industry today.
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