Job description
FirstBank and Trust is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
FirstBank Lubbock Bancshares began with the vision of one man, Barry Orr, and a promise. Barry promised his wife and friends that he would start a bank that would become profitable through relationships, hard work and determination. "It is our goal to be the BEST community bank in the Lubbock area," states Barry Orr, Chairman & CEO. "We knew we could help build a better Lubbock by serving the needs of customers our way."
The Talent Development Facilitator II serves as a business line consultant to leaders diagnosing learning needs and creating solutions to meet business needs and goals. This position coordinates efforts in the development of short and long-term learning strategies by working collaboratively across the organization. This role is a thought-leader who designs and maintains employee development solutions within a specified line of business including new hire training, continuous employee development, and works with managers to reinforce the learning within the workplace.
Primary Responsibilities
- Implements end to end learning strategies, including the design and development of learning content, accompanying collateral, marketing, communications, and evaluation methods.
- Organizes and delivers learning programs, meetings, and events to transfer knowledge and prepare employees to be successful in their roles.
- Partners with business leaders, human resources partners, the Learning Solutions team and other subject matter experts to identify and develop development curricula that drives business line performance.
- Manages project deliverables while leveraging solid understanding of business processes and systems requirements.
- Maintains a consistent pulse of employee development trends, resources, and practices.
- Acquires and applies knowledge of all aspects of learning and development to leverage the interconnectivity of various learning solutions and measures changes in business performance.
- Determines learner capabilities and learner needs by reviewing job requirements, experiencing the learner’s environment, connecting with learners and leaders closest to the role, and evaluating key.
- Turns innovative and creative ideas into solid proposals and executable plans that link to organizational priorities.
- Leverages media and technology in innovative ways to enhance participant experience and transfer of knowledge and skills
- Serves as a mentor for less experienced individuals within the department.
- Completes annual E-Learning Plan and Bank Secrecy Act (BSA) training as assigned and keeps up-to-date knowledge of BSA as it relates to the job function.
Secondary Responsibilities
- Performs other duties as assigned.
Management Responsibilities
- This job has no management responsibilities.
Qualifications
- Bachelors Adult Education, Business Administration/Management, Instructional Design required
- 5-7 years experience training groups and individuals on knowledge, skills and/or abilities required
- 5-7 years of financial services experience preferred
- 3-5 years experience using remote technology and virtual learning methods required
- 3-5 years managing projects or project teams required
- Experience consulting on Talent Development issues to enhance performance across a function or organization.
- Demonstrated ability to lead influentially, drive performance, and build alignment
- Exceptional interpersonal and influence skills.
- Capability of working autonomously or collaboratively as part of a team
- Demonstrated expertise in methods and tools for successful identification, design, development, implementation, and measurement of learning solutions.
- Ability to work in a challenging matrix environment with multiple competing deadlines
- Ability to project manage and drive and manage change that results in positive impact
- Experience and proficiency with LMS Systems (e.g., Adobe Prime)
Competencies
- Accountability - Thinking and acting ethically, honestly, and with the highest work standards; taking responsibility for your actions and fostering a work environment where accountability is valued.
- Customer Experience/Focus - Going out of the way to anticipate and meet customer needs; remaining knowledgeable and up to date on all products and services of the bank and how to best the help the customer.
- Functional Role Expertise - Knowledgeable and skilled in functional specialty; demonstrating an ability to add organizational value through unique expertise in a functional specialty area.
- Results Oriented - Maintaining an appropriate focus on outcomes and accomplishments motivated by achievement; identifying outcomes as a critical success factor in the bank where there are countless interactions with customers and internal partners.
Scheduled Weekly Hours:
40
Time Type:
Full time
The targeted salary for this role is:
$75,000.00
You may also be offered incentive compensation, and benefits. Compensation may vary and is based on geographic location of the specific role as well as the skills and experiences of the selected candidate.
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