Team Member

PALM DESERT � Main Office
73700 Dinah Shore Drive, Suite 107,
Palm Desert, CA 92211
1-760-832-iCPR (4277)
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Palm Desert Resuscitation Education Careers
Work For Us

If you want to be employed in a dynamic work environment and become part of a stellar team of professionals who are committed to uphold a culture of excellence, honesty, fairness, openness, assistance, trust, respect, accountability, and integrity, please contact us today!

The PDRE is steadfast in maintaining a positive and respectful work environment that values diversity among its constituents and upholding our company code of ethics and core values, where everyone has the chance to reach their peak potential.

We are an equal opportunity employer and use a non-discriminatory policy when hiring or employing a prospective applicant.

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Employment Availability
Palm Desert Resuscitation Education LLC (PDRE)
Staff Positions Available

PDRE and R360 Team Member, Medical Assistant (MA), Licensed Vocational Nurse (LVN), Registered Nurse (RN), Assistant Administrator, and Social Media Marketer
Job Objectives and Minimum Requirements

Per-diem float pool team members, medical staff, and administrator positions:
Position may be responsible for coordinating the services of our valued guests, clients, and patients
Support multiple jobs and tasks for PDRE and R360
May supervise intermittently and as needed
Reports to the PDRE and R360 Coordinators and Office Managers
Preferred, High Potential, and Minimum Qualifications in Licensure, Certifications and Degrees:
Team Member: High School Diploma or GED; Experience in Excellent and Stellar Customer Service
Age of guests, clients, and patient population:
Adolescent
Adult
Geriatric
Essential Responsibilities (may or may not) include the following:
Follows and Upholds the Standard Orders and Procedures (SOPs)
Demonstrates compliance with Company Moral Ethics and Values, Code of Conduct and compliance to Standard Orders, Procedures, and Policies, and takes action to resolve compliance questions or concerns and report suspected violations
Team Work:
Mutual Respect
Knowing Roles and Responsibilities
Closed Loop Communications
Not Going Above The Roles
Debriefing
Day (Morning Afternoon), Night (Evening Graveyard) Shifts
Excellent Customer Service and Documentations
Answers emails, telephone calls, retrieves voicemail and other messages; returns communications and follow up questions and concerns timely and appropriately
Responds to guest, client, and guest requests in collaboration with other staff and medical providers
Responds to all guest, client, and patient questions and requests timely and respectfully and records information in the program and system
Prepares guests, clients, and patients� intake vital signs, intake form, and ask pertinent questions such has medical history, social history, medications, allergies, and other past medical history in a timely and accurate and precise manner
Assists patients in the facility and rooms; supports staff and medical providers so that appropriate guest, client, and patient preparation occur without error and without delay
Gathers reports to complete intake form and other clerical and medical documents
Safeguards patient information and documents correctly
Providing positive feedback and other information to our guests, clients, and customers, such as the following and not limited to:
Pricing and discounts
Payment processing and invoicing
Policies and procedures
Hours of operation
Scheduling
Continuing education units
Outstanding Secretarial, Clerical and Administration Duties
Places orders for required materials, equipment, and other facility needs as appropriate
Organizes and stocks the materials and equipment after shipment in the storage room and designated areas
Prints daily office schedules and contacts guests, clients, and patients accordingly including gathering information and charging acceptably
Ensures completeness and accuracy of all forms filled
Scheduling rosters and checklist completion with accuracy and organizational standards
Opportune distribution of physical and electronic credentials, licenses, and customer documentations; online options for consumers; and provisions of required equipment and materials for specified Company products and services
Charges and invoices applicably
Regularly observing new client correspondences
Adds, reschedules, cancellation, and changes in schedules and calendars as needed for the staff and providers
Attends weekly or monthly meetings cooperatively
Performs Other Required Responsibilities
Standard Orders and Procedures (SOPs) comprehension and regular updates
Documentation auditing and quality assurance of our staff
Efficient and accurate scheduling with consistency
Following protocols in safe handling, up-keeping, and storage of private and public medical and clinical information (HIPPA)
Bloodborne pathogens conscious, especially with handling biohazard materials
Technical software and hardware issues with electronic equipment (i.e., computers, faxes, cellular phones, televisions, DVDs, and other electronic apparatus)
Opening and closing procedures in the premises and facilities
Cleans and oversees offices, materials, equipment and other facility needs consistently (i.e., laminar-flow hoods and other facility apparatus)
Attention to detail and quality assurance
Documentations on iCloud-based Company programs
Handling client information and HIPPA knowledge and understanding
Understanding independent contractor and employee contracts
Team player and approach while improving overall Company goals and aims
Weekly, monthly, and seasonal training required and upon request
Marketing Obligations
Responsible for business marketing, promotions, and customer relations with local and national affiliates and partners
Brilliant client-driven arrangements and pearls with our volunteers, military, non-profit organizations, foundation donors, and other companies who promote a positive cause for the community
Client communications with marketing, emails, mobile, and technological broadcastings
Preparation and handling of off-site events in the community and local conventions
Information Technology (IT)
Effective hardware and software understanding
Troubleshooting with personal computer, tablets, smart phones, and other company electronics
Software used include Microsoft and MAC programs (i.e., Microsoft Word, Microsoft Excel, etc.), company scheduling programs, electronic records, and other software databases