Job description

To quote and assist in quoting non-commodity products and working with customers and end users to develop new products. Manage technical sales accounts and assist with other customers as needed.

RESPONSIBILITIES:

• Maintain relationships, grow and service existing accounts
• Answer phone calls promptly and professionally, answering inquiries and directing them to the appropriate parties when necessary.
• Proactively generate sales and promote through outbound calling and daily dialog with existing customers and new prospects.
• Ongoing communication with the sales team regarding feedback received regarding quotes and other market and customer information.
• Respond to customer inquiries, qualify, provide quotes accordingly and take customer orders
• Enter quotes into the ERP and CRM system
• Follow up on quotes to get status and feedback to get the order!
• Process and review customer purchase orders which include checking inventory and assigning due dates
• Check system-generated orders for accuracy before distributing them internally, acknowledging customers, and making appropriate changes if necessary.
• Inform customers of item due dates on orders placed by sending acknowledgments (confirmations)
• Work closely with Production regarding lead times, stock, and shipping
• Expedite backorders
• Communicate with management about any customer issues or potential problems
• Work with management to determine solutions for errors made relative to materials produced, delivery of the product, or service charges
• Maintain an understanding of the stainless steel PVF industry, comparable products, competitors, new developments, and pricing structures

REQUIRED SKILLS:

• Five years minimum of experience in inside sales with positive sales results
• PVF Industry and sales experience
• Strong background in specifications, mechanical aptitude, math skills, and blueprint reading
• Positive, professional, and energetic attitude
• Excellent communication skills, both verbal and written
• Reliable, organized, detailed, and focused
• Proficiency in Microsoft Office tools—specifically Outlook, Excel, and PowerPoint
• Proficiency in typing skills
• ERP system experience (Global Shop a plus)
• CRM software experience (Hub Spot Experience a plus)

Pre-Employment Screening: Drug screening and background checks are required.

Chase Technical is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

ADA Statement: CHASE Technical is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for qualified persons with disabilities.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• Carol Stream, IL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Preferred)

Work Location: One location

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