Job description
Skills/Job Requirements:
To adequately perform the responsibilities of this position the individual must:
To adequately perform the responsibilities of this position the individual must:
- Experience with current versions of standard authoring tools, including MS Word
- Working knowledge of MS Suite
- Excellent communication skills, facilitation skills, and presentation skills required
- Strong writing and grammar skills in areas of content development and writing style. Analytical ability to swiftly grasp and effectively communicate complex technical engineering concepts.
- Organizational skills and ability to manage deliverables under tight deadlines, set priorities, and manage time effectively
Key Skills:
Call Center / Deskside Services / ITSM / ITIL
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