Job description
Degree or certification in a relevant technical field or equivalent experienceJob summary Join AWS as the technical writer for Elastic Load Balancing (ELB). ELB is an essential service that helps applications scale beyond a single server. You'll be a member of a small team of technical writers that support Amazon EC2 networking and edge services, within the larger Technical Content Experience (TCX) organization at AWS. For a look at the documentation for Elastic Load Balancing, see https://docs.aws.amazon.com/elasticloadbalancing/. Key job responsibilities Our technical writers ensure that AWS products are clearly described in documentation that is accurate and useful. Your responsibilities as a technical writer include creating conceptual information, step-by-step procedures, API descriptions, and example commands. Be one of the first to try new features as you work with developers and designers to improve the related user experience, UI text, error messages, and API design. Interact directly with customers and use their feedback to improve the documentation dynamically, then update and publish your documentation on demand. Work with peer writers and editors to improve your writing and grow professionally as a technical communicator. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. About the team The AWS Documentation team writes and provides support for technical audiences, such as developers, DevOps, and IT professionals. On behalf of our customers, we innovate, research, learn, and experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about AWS services so that we can influence product design and the customer experience with the product. What we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the successes of our team members.
- Strong written and verbal communication skills
- Experience designing, planning, and delivering content that meets the needs of a technical audience
- Experience with AWS
- Experience working with XML, markdown, or HTML
- Familiarity with using and following a style guide
- Experience working directly with teams of software engineers
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $64,500/year in our lowest geographical market, up to $124,300/year in our highest geographical market. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via our internal or external careers site.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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