Job description

Please watch the following video before applying:

https://youtu.be/-g_4OLJo3fM

The Cigar Cellar in Kennesaw, GA is looking for one tobacconist/humidor manager to join our team. Our ideal candidate is a self-starter, motivated, and reliable. The Tobacconist is responsible for cultivating strong guest relationships and supporting customer needs with cigar recommendations while maintaining high standards of excellent service and superb knowledge of cigars. The Tobacconist will assist with cigar selections, provide education on the cigars within the humidor, and offer cigar and beverage pairings based on the understanding of cigar notes and the customers palate, as well as provide a cut and light service for guests.

Key Responsibilities

• Provide a world-class guest experience in the humidor and lounge through exemplary service and customer service skills.
• Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information.
• Demonstrate a tenacious drive for results. Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
• Develop and maintain strong knowledge of products.
• Assists in the complete operations of the store. Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
• Follows all policies and standard operating procedures (SOPs), as well as state and local regulations.
• Maintains visual and cleanliness standards to support the brand image. Ensures a comfortable, responsible and safe environment
• Passionate and persistent about a delivering a stellar guest experience.
• A track record of meeting challenging sales and operational goals
• Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
• Strong communicator with a professional presence. Ability to build relationships with guests and coworkers.
• Outstanding personal demeanor
• Extreme attention to detail required for cigar/humidor care and inventory management

Qualifications/Skill

• Previous experience in retail, hospitality, or another service-centric environment.
• POS and/or computer skills needed
• Cigar knowledge a MUST - You do not need to be an expert, but you need to have experience; even if it is only from the consumer side of things
• Able to build effective rapport with customers
• Ability to work a flexible schedule (night, weekends, holidays)
• Exceptional interpersonal skills
• Hands-on team player with a strong work ethic

Work Environment/Conditions
While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds.
Job Type: Part-time
Pay: From $10.00 per hour + tips
We are looking forward to reviewing your application.

About The Cigar Cellar
Join our team for one-of-a-kind experience under serial entrepreneur leadership.

Conceived out of the craving for camaraderie, The Cigar Cellar brings an exclusive smoking and dining experience to a passionate cigar smoking constituency and food fanatics. Surrounded by a deep chocolate hardwood lined main salon, the fireplace and entertainment stage set the atmosphere for a unique experience. Behind the indoor/outdoor bar are broad choices of fine bourbon, scotch, and spirits, combined with a wine cellar and eclectic offering of draft beers. Finished with a world-class tapas menu developed and executed by expert Chef, The Cigar Cellar is bringing a new and needed experience to the Kennesaw community. Drop in for your first, or just another fine cigar, but stay for new friendships you’ll surely develop here. Bring your friends, and your story—we’re waiting to hear it!

Job Types: Full-time, Part-time

Pay: $10.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

COVID-19 considerations:
Regular deep cleaning methods and sanitization in place, personal sanitizers distributed throughout establishment

Ability to commute/relocate:

• Kennesaw, GA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What makes you stand out as a candidate for this position?

Work Location: In person

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