Job description

SSA Group is looking for a talented Training Content Writer to join our team!

Position is remote. Denver or Milwaukee candidate preferred, but open to all.

Applications must be submitted by Friday, May 12th to be considered for position.

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Training Content Writer

Who are we:
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Position Title: Training Content Writer
Reports to: Director of Talent Development
Responsibilities

• Develop effective training materials utilizing a variety of media.
• Coordinate creation of final trainings with graphics and instructional designers.
• Ensure all training materials align with SSA’s current branding and guidelines.
• Work closely with the Director of Talent Development to identify needs for improvement in current training manuals.
• Explore alternative methods of implementing training to the field/locations.

Job Requirements

• Strong content writing ability including proofing and editing.
• Excellent interpersonal and communication skills, including exhibiting professionalism and diplomacy when working with team.
• Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure.
• Efficiency: Able to produce significant output with minimal wasted effort.
• Attention to detail: Does not let vital details slip through the cracks or derail a project.
• Proactivity: Acts without being told what to do. Brings innovative ideas to the company.
• Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
• Strategic thinking/visioning: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends.
• Creativity/innovation: Generates new and innovative approaches to problems.
• Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience

• Training curriculum development a plus.
• Training writing experience necessary.
• Building and maintaining training documents in Confluence, Office 365, and/or Ceridian a plus.
• All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits

• Salary is based on range in consideration of relevant job experience and certification/education
• Flexible Time off – we want our team to take time as they need, so don’t accrue hours but rather give you freedom to schedule within scope of the business and your needs
• Medical | Dental | Vision
• 401 (K) Plan + Match
• Supplemental Insurance
• Company Paid Short- & Long-Term Disability
• Training and Career Development
• Tuition Discount through Partnership College
• Parental Leave
• Meal Plan & Employee Discounts
• $75 monthly cell phone stipend

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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