Transportation Dispatcher, Raney (226 Days)
Full Time
Dallas, TX
Posted
Job description
Transportation Dispatcher, Raney (226 Days) -(RTP20220713-041)
Description
- Ensures all bus routes are covered/assigned daily
- Responsible for the distribution of keys and radios
- Answer phone and two-way radio calls; respond to routine requests or emergency situations
- Communicates with outside organizations, local police and others as appropriate; receive requests, questions, concerns, and suggestions and provide routine information and assistance or route to appropriate personnel.
- Maintain current knowledge of routes and school locations to assure timely services and accurate information.
- Work closely with bus drivers, monitors, technicians, service center liaison, and call center to ensure accurate information is given regarding the status of routes in order to address concerns/issues from the schools, parents, and leadership
- Manage the Electronic Rollout Sheet (ERS) application through Versatrans Tyler Technology
- Reviews bus routes for efficiency and effectiveness and communicates with management suggested recommendations.
- Collaborate and communicate effectively and promptly with routing department
- Collect bus maintenance request forms from drivers.
- Assists in the distribution and collection of route/bid sheets; ensures weekly and monthly student counts are completed
- Reviews, understands, and follows the transportation guidelines and procedures to ensure consistency in decisions and actions.
- Demonstrates success in resolving conflict consistently and appropriately.
- Foster good relations with the service center team, campuses, teachers and parents.
- Present oneself as a role model for employees with regards to proper attire, grooming standards and positive attitude.
- Must also be able to write correspondence and effectively present information.
- Analyze problems and offer multiple solutions as needed.
- Maintain and provide required reports to the transportation administration team
- Maintain a daily log of school buses, assigned drivers, and monitors (when applicable) for assigned shift
- Maintain and provide required reports to the transportation administration team
- Assists with monitoring field trips
- Perform other duties as assigned
Qualifications
- Possess knowledge of the streets and highways in Dallas County and surrounding areas; individual school programs; the preparation of specific regular and federal reports; and safety regulations and practices
- Ability to organize and prioritize own work schedule
- Ability to read a map and give drivers accurate directions to specific locations/routes throughout the day
- Ability to analyze situations accurately and adopt an effective course of action
- TEA qualifications for school bus drivers &t Texas Class “A” or “B” Commercial Driver’s License, with “P” and “S” endorsements
- Proficient with MS Office, Excel, Outlook, and Internet resources
- Knowledge of Versatrans Tyler Technology, Bus Bulletin, and Let’s Talk Platform
- Ability to deliver high-value customer service, especially in stressful situations
- Remain calm and collective under pressure
- Positive Attitude: Presents a positive role model for stakeholders that supports the goals of the Dallas ISD.
- Ability to work a flexible schedule and multi-task
- Cooperation: Works effectively with others and possess interpersonal skills
- Dependability: Punctual and absent only for good cause. Ability to work overtime with little or no notice.
- Judgement: Exhibits good judgement in decision making and problem solving.
- Initiative: Recognizes needs and looks for ways to improve efficiency and productivity.
Work Locations: Student Transportation Services 5151 SAMUELL BLVD Dallas 75228
Job: Transportation Dispatcher
Full-time
Minimum Salary: 40,590.00
Median Salary: 49485.00
Job Posting: Jul 24, 2022
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