Triage Medical Assistant-FT-

Full Time
Provo, UT 84604
Posted
Job description

At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 29 medical specialties in over 100 locations throughout Utah, Arizona and Nevada.

As the first Accountable Care Organization (ACO)accredited by Medicare in Utah, and the only Next Generation ACO in the state, Revere Health offers a unique, patient-oriented approach to healthcare. We strive to keep medical costs at a minimum while providing the utmost in quality healthcare.

Revere Health: Your Health Above All Else


Position Summary:
TRIAGE MEDICAL ASSISTANT Job Description Primary purpose of the Triage Medical Assistant is to perform complex administrative and patient customer service duties requiring judgment and exceptional attentive care to patients. This position impacts and supports the department efficiency and productivity.


Essential Job Functions:

  • Triage Medical Assistant Job Duties
  • Triages incoming calls and determines urgent from non-urgent calls
  • Transfers urgent calls and symptom-based calls to RN for assessment in timely manner a template will be available to help assess issues
  • Inform patients of appointment dates and times as requested
  • Communicate lab and other test results as specified by providers. Gives normal results.
  • Assists patients with scheduling imaging scans and procedures
  • Facilitate referrals to other specialties
  • Refill medications per specific guidelines
  • Educate and encourage use of Follow My Health portal for patients
  • Actively participate in Value Based Care initiatives
  • Clerical functions as assigned

Qualifications:

  • High school diploma or equivalent
  • Medical Assistant Certification
  • Minimum 2 years working as a Medical Assistant in fast-paced clinical environment.
  • Excellent communication skills and organization

Hours: Monday - Friday 8:00 a.m. - 5 :00 p.m

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