Job description

Endcrinology, 40 hours M-F 8a-4:30p
FT, M-F

Any specific qualifications needed Experience: within 12 months clinical nursing experience in an ambulatory clinic / practice setting/ endoscopy and/or emergency room setting required. Experience with telephone triage and telephone-based clinical assessment techniques

Parking availability: OFF SITE

Schedule/hours: Between 730am-530pm

GENERAL SUMMARY:

The Primary Care Registered Nurse (staff RN) is an important member of the primary care multi-disciplinary team. Patients, families and the health care team work best as partners with shared goals for attaining optimal health and wellness. The RN is integral to providing the support and care necessary to achieving such goals. The primary responsibility of the staff RN is to provide excellent care to patients and families. The role requires the provision of care that is comprehensive and compassionate, delivered to a diverse, medically and socially vulnerable population. Role responsibilities within this setting are defined below.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1 . Patient Care Organization

Functions effectively and safely within the scope of practice of the Registered Nurse to strengthen the practice and provide patient centered care.

Provide culturally sensitive, patient centered care of the highest quality to patients of all backgrounds and income levels.

Triages all urgent calls and assists with walk-ins. Sets priorities when organizing care based upon the acuity. Is aware of clinic flow and re-arranges provider schedules to accommodate the urgent care needs

Assesses the care needs of patients with routine and chronic illnesses. Develops implements and re-evaluates an individualized nursing plan of care (PoC).

Within a multi-disciplinary team, assists patients with pre-existing conditions to achieve lifestyle changes that promote a healthy mindbodyspirit.

Uses a variety of modalities to engage patients including nurse visits, telephonic and electronic communication (Gateway/Telehealth).

Operating from a Human Caring framework, the RN implements a wide range of interventions/skills including coaching, education, counseling, motivational interviewing, referral and advocacy to services and resources as appropriate to promote health and wellness.

Responsible for evaluation and documentation of disease management impact. Works closely with the clinical team and family to promote self-management and ensure a cycle of continuous refinement of PoC which includes education for the patient and family, utilizing appropriate resources.

Demonstrates knowledge of community resources and assists staff, patients, and families to effectively utilize them.

Knowledge base should include basic health teaching, family planning education, and how to care for common pediatric/ adult illnesses.

Facilitates the advanced care planning process, assisting patients and families to consider options and goals for future healthcare decisions. Documents advanced care goals in the EHR.

2. Team Based Care

Serves as a resource person to other members of the team around the care needs of patients and provides support to other members of the clinical and administrative team in an accessible, open manner. Willing to educate and mentor clinical support staff as needed. Is able to delegate safely and effectively to support staff tasks that are within scope of practice.

Coordinates care across members of the team in accordance with patient care needs, team member capabilities and qualifications, utilizing team members strategically to provide safe and effective care at the top of licensure, education and training.

Evaluates effectiveness of care given by the multi-disciplinary care team, identifies problems and guides members toward solutions promoting health. Facilitates the improvement of the patient’s ability to self-manage prevention and behavioral health issues and placing emphasis on transitional care, prevention, and wellness.

Communicates effectively and clearly with members of the care team regarding patient status and needs.

3*. BWH Professional Practice Model Qualities*:

BWH Primary Care Registered Nurses practice from a Human Caring framework using the Caritas Processes and demonstrating the tenants of the Professional Practice Model:

Nurses as Authentic Leaders

True Collaboration

Meaningful Recognition, participates in peer feedback.

Scholarship

Relationship Based Care

Outcome Focused Measures

4. Participatory Management of Fiscal Responsibilities

Utilizes time and materials in an effective and economical manner.

Provides suggestions which support the delivery of cost effective healthcare to patients and families.

Assesses patient’s acuity accurately when making decisions regarding clinical bookings, appropriate level of service and staffing.

Is familiar with accountable care regulations and demands

QUALIFICATIONS:

Education:

• Graduate of an approved school of nursing, BSN required.
• Current license to practice as a registered nurse in the State of Massachusetts required

Experience:

• Three + years of Primary Care experience preferred
• Three years + of Ambulatory Care experience required
• Previous experience with medical residents preferred. Desire to work with nursing students and medical trainees is essential.

SKILLS AND ABILITIES:

Must meet all skills and abilities requirements on the BWH RN job description and additionally:

• Demonstrated knowledge of both hospital-based and community-based care and resources required.
• Clinical knowledge and expertise includes basic health teaching, family planning education, knowledge of advanced care directives, care for common illnesses.
• Excellent communication skills, professionalism and organization required, demonstrates patience, compassion.
• Excellent analytical, judgmental, and interpersonal skills and demonstrated ability to work effectively with patients, families and co-workers
• Bilingual – English/Spanish speaking preferred
• Certified Diabetic Educator preferred /Interest in becoming a CDE
• Motivational interviewing/Health Coach Certificate preferred /willing to achieve within two years of hire
• Technical dexterity, in addition to Epic, must possess a demonstrated ability to work with a variety of information systems and databases, including but not limited to: MS, Access, Excel - required
• Ability to be flexible and maintain equanimity in a fast paced, rapidly changing clinical setting – required.
• Must have the ability to function at the highest level professionally and clinically and further possess excellent interpersonal skills.

Job Type: Full-time

Pay: $50.00 - $60.00 per hour

Benefits:

• Health insurance

Medical specialties:

• Endocrinology

Physical setting:

• Clinic
• Outpatient

Standard shift:

• Day shift

Weekly schedule:

• 5x8
• Monday to Friday

Ability to commute/relocate:

• Brookline, MA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Nursing: 1 year (Required)
• Triage: 1 year (Required)

License/Certification:

• BLS Certification (Required)
• RN (Required)

Work Location: In person

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