Job description

LEAD HOST

WHAT IS TRUFL:

Trufl is the fastest growing, full featured, and value creating restaurant software application. A full-service front of house software that helps restaurants drive more revenue by increasing peak time guest spend. The Trufl platform includes a guest profile CRM system that allows restaurants to create a personalized hospitality experience. Trufl also allows restaurants to manage their waitlist, seated guests, floor plan, and other key operational areas. With a compelling value proposition Trufl’s restaurant customer base is growing at exponential rate.

To Learn More About Trufl Click Here- Trufl (truflapp.com)

ABOUT US:

We are a unique company with an unparalleled Company Culture & Work Environment. We are fully dedicated to the growth and development of our Team. We truly believe in promoting from within and we are dedicated to ensuring that you are successful in your current role, and ready to be promoted to the next role as we continue to grow. That said, if you are looking for a one-of-a-kind opportunity, an unparalleled company culture, and the autonomy needed for you to truly be successful then this opportunity may be perfect you.

THE ROLE:

The Trufl Lead Host position is not your run of the mill Host Job. Here you will work both in office and in the field with our restaurant partners and their in-house staff. This role will involve assisting restaurants with their front of house operations including on-boarding, training, and hosting. The Lead Host is the point person in the business, the “go to” person on site. This position is terrific for individuals looking for more than the same old Hosting Role. In fact, we promote from within and take a vested in interest in ensuring that you are ready to be promoted to a Hospitality Associates Role. If you want to have fun at work, experience a multitude of different restaurants, and truly want to turn your Hosting experience into a career in the Hospitality Industry then this opportunity may be perfect for you.

JOB RESPONSIBILITES

• Work in restaurant to run the restaurant tool, educate guests on Trufl, and provide any in-house restaurant support needed when issues arise.
• This person will train restaurant staff on how to leverage Trufl’s technology to benefit each restaurant guest.
• Possess intricate knowledge of the Trufl application, Trufl Restaurant tool, and Trufl business model and be able to communicate with Trufl customers and restaurants
• Be a master in using the Trufl Restaurant Tool with an ability to succinctly and effectively explains its working to restaurant staff
• Work with restaurant hosts on seating arrangements in the restaurant to properly seat GSN tables, apply guest tags to guest profiles, accept offers on waitlist, and overlook reservation notes for proper planning, update guest statuses on floorplan
• Manage front of house
• Proactively provide support and solutions while in restaurant to any restaurant operations issues that clients may have
• Report Trufl Restaurant Partner activity to FOH Training Manager and escalate any issues to the appropriate individual
• Leverage hospitality expertise to develop a high-quality and satisfactory relationship with every Trufl restaurant partner
• Hosting & Training @ Various Locations Around Us

EXPERIENCE

• Strong communicator that has the empathy to thrive in a team-oriented environment
• Ability to remain calm in a fast-paced environment
• Able to operate in ambiguous situations
• Ability to exhaust all resources before asking for help
• Hospitality experience with a focus on host operations and floor plan management.
• Patience to provide high quality hospitality service to restaurant staff and guest. : Full-Time/Part-Time

TOTAL COMPENSATION: $16 - $20 hourly DOE
Additional Perks:

Medical/ Dental/ Vision Benefits*
Flex PTO Policy

Employee Developmental Support
Explosive Career Growth

“One of a Kind” Company Culture

SIDE NOTE:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the
Team Member will regularly be required to:

• Work days, nights, and/or weekends as required.
• Work in noisy, fast paced environment with distracting conditions.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Move about facility and stand for long periods of time.
• Walk or stand 100% of shift.
• Reach, bend, and stoop frequently.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Proof of vaccination required.

Ability to commute/relocate:

• Los Angeles, CA 90028: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.