Job description
At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, and technology. We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us.
Job Description
A bit more about this role:
As the UM Intake Coordinator at Devoted you will support the medical management operations of the health plan. You’ll be an important part of helping us build strong relationships with network health care providers through outreach and follow-up communication. This is a fast paced company that will come with ebb, flows and last minute changes. A successful candidate will be outgoing, detail-oriented and have a natural talent for customer service. We often require management of several tasks at once so enthusiasm and organization are key.
Responsibilities will include:
-
Triaging/entering incoming PA requests.
-
Reaching out to hospitals and provider offices to obtain important clinical documentation.
-
Contacting hospitals and provider groups to ensure communication of clinical decisions.
-
Managing clinical contact lists for hospitals and provider groups.
-
Providing operational support for key medical management processes enabling nurses and physicians to make efficient, high-quality decisions
-
This role will be 8am - 5pm PST***
Attributes to success:
-
Things move swiftly at a startup - enjoying a fast paced environment is key
-
Love the details and organizational skills are a strong-suit
-
Understanding urgency and having the ability to juggle multiple priorities
-
You’re a problem solver by nature - schedules will change, things will come up, the printer will break, people will ask you for help
-
You can see the process and ways to make it better
-
Ability & agility to multitask - you may be asked to do several things and need to change plans mid day
-
Great communication skills - you’ll be talking and faxing with providers, partners
-
You feel accountable for the work you’re responsible for
-
A calming presence - sometimes the days are ‘hair on fire’ and you’ll be the person people turn to for support
Desired skills and experience:
-
1-3 years of administrative/office experience
-
Proficient in technology - you’ll be working in Gmail /G Suite
-
A history of being organized and having high attention to detail - it’s the little things that matter
-
Prior experience in utilization management preferred
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
COVID-19 Vaccination Requirement: Where permitted by applicable law, candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief, practice, or observance.
blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.