Job description
Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott® hotel properties to promote the Marriott Vacation Club Destinations® Program.
What's in it for you?
- Hotel and resort discounts
- Immediate 401(k) company match up to 6%
- Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
- Positive work environment
- Growth and development opportunities
What you will do?
- Engage with hotel guests at lobby desk locations and provide elevated customer service.
- Schedule sales presentations and manage customer expectations.
- Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
- Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
What are the requirements?
- Bold persuasion skills
- Computer skills
- Stand, sit and walk for extended periods of time
- Flexible schedule including weekends and holidays
- Excellent phone communication skills and/or interpersonal skills interacting with guests
- Service focused
- Detail oriented with process and follow-up
- Financially motivated
- Concierge and/or sales experience preferred
Job Type: Full-time
Pay: $35,010.45 - $100,032.12 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- New York, NY 10018: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you fully available to work: days, evenings, weekends, and holidays?
Work Location: One location
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