Job description
Linn County is committed to creating a Customer-Center Culture placing our internal & external customers at the center of everything we do! Why do we do this? We get that question a lot. The answer is simple: We want our customers to have a positive experience. Our co-workers are customers too. Exceptional internal customer satisfaction leads to exceptional customer satisfaction for the public!
Why work at Linn County?
- Competitive wages with annual pay increases & annual cost of living increase (depending on budget)
- Medical, dental, vision, short & long term disability, and supplemental life insurance
- Iowa Public Employee's Retirement Pension Plan (IPERS)
- Wellness program offering credit on insurance premiums to eligible employees
- On-site fitness centers for $15 per year
- 100% County paid basic life insurance
- 12 paid holidays per year
- Training & professional development opportunities
New Hire: $19.92/$20.42 · 90 days: $21.42 · 1 year: $22.54 · 2 years: $23.77 · 3 years: $25.10
- Wage goes to $20.42 effective 7/1/23.
About Youth Leader - Female:
Under supervision of Youth Counselors, will be expected to oversee daily activity of the residents of the Juvenile Detention Center. Knows the County’s Customer-Centered Culture principles, the County’s Mission, Strategic Plan and Core Values and demonstrates a commitment to customer satisfaction for all customers on a regular basis.
- Leads groups.
- Monitors free time involvement.
- Keeps daily records.
- Performs all other related duties as assigned.
- Knows the products they personally produce and the customers of each product. Listens to the “Voice of the Customer “and closes gaps between customer expectations and experience whenever possible.
- Three (3) years of college with an emphasis in the social sciences or a related field.
- Must have completed an internship with a minimum of one hundred sixty (160) hours working with high-risk youth or a minimum of three (3) months full-time employment working in a related field within the last five (5) years.
Must meet requirements and licensing regulations, including ability to pass a drug test after offer of hire; a person who has a record of a criminal conviction or founded child abuse report shall not be employed, unless an evaluation concludes that the crime or founded abuse does not merit prohibition of employment. Must pass a County physical examination which includes a drug test after offer of employment. Certifications required after hire include Mandatory Child Abuse Reporting, C.P.R., Mandt and Prison Rape Elimination Act. Regular work attendance required. Must remain awake and aware of surroundings at all times.
Sunday - Thursday (Friday/Saturday off)
3 p.m. - 11 p.m.
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