Job description

Start your career as a full-time A/R Representative at ABC-Amega, Inc.! In this position you can grow your skills and add to the success of the team though your work and ideas. We believe in a supportive and collaborative work environment and have a commitment to a good work/life balance.

This position is fully remote. Interviewing, training, and working will be conducted remotely in your home. While in the A/R Representative position, you’ll be responsible for making good on promises by helping our clients - some of the most well-known companies in manufacturing, media and technology - get paid for the products or services they provide.

A/R Representatives assist our clients’ customers with their past due business accounts:

· Outstanding customer service skills are key to improving our clients’ bottom line

· Work directly with the Accounts Payable departments of our clients to obtain information needed to help their customers pay past due invoices

Qualifications:

At ABC-Amega, we have a strong set of values that we follow each day. When you consider applying for this position, read through the values to determine if they align with your own values.

· Find a Way to Say Yes - We want our employees to be able apply their creativity to find a way to help clients and coworkers whenever possible. Our leadership provides flexibility in order to empower our employees and find solutions together.

· Trust, and Be Trustworthy - Your managers and colleagues want you to succeed. Trust the intentions of your colleagues and conduct yourself in a manner that builds trust with them. Be supportive, be a friend and an ally.

· Tirelessly Pursue the Extraordinary - Extraordinary is how we think of ourselves and about ABC-Amega as a whole. We work each and every day to exceed expectations – for ourselves, for our clients and for their customers. Our ability to innovate is paramount to our continued growth and success. So if you think of something, say something.

Additional Qualifications:

• High School Diploma/GED
• Must have at least one year in a call center setting or working with phones in a professional setting.
• Super verbal and written communication skills
• Basic math skills
• Microsoft Office experience, especially Excel
• Multitasking is a must as well as being detail-oriented, motivated and organized.
• Ideal candidate should be strategic and intuitive on understanding the process and knowing what next step to take.
• Independent self-starters are preferred.

· If you have experience as a bank teller, processing cash in a back office setting, AP/AR, or bookkeeping we would love to hear from you!

Additional Benefits (for those working a minimum 22.5 hours/week):

· Medical, Dental and Vision (close to 70% of cost covered by ABC)

· 401(k) with match

· Tuition reimbursement

· Free Parking in a fun, growing area of Buffalo

· Up to 3 Weeks’ Paid Time Off in your first full year, which includes Sick and Vacation time.

• This is based on our accrual process, so this may be different depending on the month you are hired in. After a full calendar year with us, the 3 Weeks will be awarded on January 1st.

· Retention Bonus

• If hired, your first few months with us will be an introductory period while we evaluate the success of the employment relationship. If the employment relationship is successful and both parties want it to continue long term, we will award a bonus of $300 to you.

· Flexible schedule; no weekends

· Casual dress (if you reserve a desk to work in the office periodically)

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work from home

Physical setting:

• Call center

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• What state do you live in?

Education:

• High school or equivalent (Required)

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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