Job description

Position: Account Lifecycle Analyst (Hybrid)

Location: 40 Liberty Boulevard, Malvern, PA 19355

Duration: 6 Months

Job ID: SIMNJP00072439

Description:

Residing in the Customer Finance Organization, the Account Lifecycle Analyst manages a territory’s or group of customers’ asset records for the lifecycle of the contract and/or T&M service events to ensure maximum revenue recognition and customer satisfaction.

This is a hybrid with at least 1 day on Wed in Malvern location. But may need them sometimes (rarely) to come for another day.

Key Responsibilities include:

· Own the order-to-invoice relationship with external customers for asset, service contract and T&M events.

· Collaborate with Collections department as needed to facilitate payment from customers for disputed invoices

· In conjunction with the RPA processes, identify gaps/inefficiencies in the RPA solution; apply structured problem-solving techniques to drive process solutions and improvements.

· Analyze data and formulate findings in PowerBI dashboards to drive process improvement.

· Conduct and support problem research using CAPA processes and RCCA (Root Cause & Corrective Action) tools and methodologies

· Lead improvement projects within the organization

· Participate in roll-out, training and communication of process improvements and projects

· Write detailed business requirements documents

· Execute Proof of Concept (PoCs) and Proof of Value (POVs)

· Identify and apply innovative technical solutions to perform mass updates of contracts, service agreements, asset data, etc.

· Understand IFRS rules and research booking activity to determine appropriate action to resolve discrepancies.

Required Knowledge/Skills and Experience:

· Proven ability to manage projects/tasks to ensure timely delivery with high quality results

· Adaptable to change, and work well within a team environment

· Proficient with MS Office tools (Excel required; PowerApps preferred)

· SAP experience preferred

· Demonstrated ownership and accountability

· Experience with business process improvement, digitalization, or similar functions.

· Demonstrated analytical skills, with ability to apply problem solving techniques, creativity, and critical thinking to drive continuous improvement

· Demonstrated understanding of basic accounting and finance principles.

· Ability to evaluate and support implementation of new tools

Preferred Education:

BS/BA in business or related fields preferred.

Job Types: Full-time, Contract

Schedule:

• Monday to Friday

Experience:

• Accounting: 4 years (Required)
• Proof of Concept (PoC): 4 years (Required)
• Proof of Value (PoV): 4 years (Required)
• CAPA: 3 years (Required)

Work Location: Remote

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.