Account Manager
Full Time
Dripping Springs, TX
$45,000 - $55,000 a year
Posted Just posted
Job description
Job Duties
- Answer inbound calls, chats, emails and purchasing support tickets
- Follow-up with customers
- Process orders and payments
- Manage and update customer database
- Find resolution for customer issues
- Dive into other projects as needed including administrative tasks
- Outreach to vendors to get shipment updates for customers
- Quote and invoice generation
- Upload Safety Data Sheets (SDS), tech data sheets, and other content on our products so customers can access them through our website. This will also include product information maintenance
- Onboard new customers who need to submit new purchase orders. This includes submitting credit application, W9, and other data into our e-commerce system
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Dripping Springs, TX: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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