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Job Summary

Notion, a Comcast company, is a smart monitoring system empowering home and property owners to be proactive in monitoring their spaces and most valued possessions. Powered by a multifunctional sensor and app, Notion is committed to helping reduce risk and complexities of property ownership. Notion partners with leading insurance and service providers to help property owners proactively reduce loss and monitor for things like water leaks or smoke alarms, preventing small issues from becoming big headaches. Partners include Hippo Insurance, Nationwide, Travelers, Brotherhood Mutual, Cinch Home Services, and more. Notion was acquired by Comcast in 2020 and is part of the Comcast strategic development growth portfolio. We're a motivated, passionate group of self-starters, excited to bring solutions to life that truly make a difference in people's lives! We strive to uphold our company values (building solutions and people, galvanizing people into teams, owning our work and being accountable, problem solving, seeking diverse perspectives, and having a hunger for knowledge) in and outside of the office. Plus, who wouldn't want to join one of the best companies to work for? In 2022, Notion was awarded one of the Best Places to Work from Built In Colorado. We’re proud of our company culture at Notion and all of the perks/benefits we can offer employees. Check us out at getnotion.com.

Job Description

Core Responsibilities:

The Notion Account Manager will support the Partnerships team by fostering strong relationships internally and externally, leading cross-functional project management, and uncovering insights via data analysis. As an Account Manager, you will be a key member of the Partnerships team, and work alongside Sales, Marketing, Operations and Engineering to support Notion’s growth. You will work closely with our insurance carriers and other channel partners starting at initial engagement and through continued program management. You’ll have a front row seat with our partners and will be able to use your creativity and ideas to help structure and grow our business. You will have an opportunity to influence our process and we will expect you to own your role and be a leader as we grow.

More specifically, you will:

• Work closely with internal cross-functional teams on behalf of customer needs
• Support Notion’s largest partnerships by mastering the day-to-day operations of each account, including but not limited to:
  • Reporting on strategic insights, recommendations and new product capabilities to partners on a regular basis with a goal to expand and grow partner opportunities
  • Closely tracking program performance via internal reports and dashboards to identify progress against KPIs, optimization opportunities, and customer insights to inspire product improvements
  • Monthly invoicing and revenue reporting
  • Project Management of new Partner onboarding, including cross-team collaboration, managing project timelines, and QA upon launch
  • Supporting internal/external meetings and post-meeting follow-ups
• Proactively identify opportunities to improve and grow partner programs, achieve efficiencies in day-to-day work, inform Notion’s larger product roadmap, and foster strong relationships with our clients
• Identify and drive process and operational improvements that allow Notion to expand and scale the number of programs we support
• Maintain thorough documentation of each partner’s goals, program status, feature requests, and internal processes
• Own a small book of business and be responsible for launching, growing and scaling a few key accounts.

Requirements:

• Bachelor's degree
• Account Management experience : 3-5 Years
• Strong analytical skills
• Project management background preferred but not required
• Ability to thrive in a unique culture where thinking outside of the box is required daily and creative problem solving is necessary
• Ability to multitask and collaborate via shared systems (i.e. Asana, Slack)
• Extremely organized and detail-oriented
• Attention to detail
• Quick learner willing to take on tasks outside of your comfort zone
• Superior communication skills
• Team player

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Salary:

Pay Range: $66,790.59 - $100,185.88

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.