Job description

Bookkeeping and Administrative Assistant - Remote Part-time (25 hours/week)
Annapolis, MD

Who We Are:
We are Customer Service Experts (CXE). We are an innovative customer experience consulting firm. We are passionate about customer service and delivering exceptional results for clients while exceeding deadlines and client expectations. We strive to stay engaged, responsive and on point with our clients!

The Job In A Nutshell:
The Bookkeeping and Administrative Assistant is responsible for supporting our Vice President of Administration with bookkeeping responsibilities and our team with administrative support. You will handle customer invoicing, and enter payables and expenses into QuickBooks, producing the payments either electronically or by check. The key to this position is being detail oriented and organized! Clear communication is essential too. This position is a great opportunity for you if you want to work part-time (25 hours/week, Mon-Fri), virtually, with the ability to come to Annapolis, MD approximately 1 day per month.

Are you highly organized and detail oriented, love working on the bookkeeping side of businesses, and want to work part-time for a fabulous company? Then this may be the perfect job for you!

A Day In The Life:

• You will maintain accounts receivable, including generating invoices that include the proper support documents – detail orientation!
• You will manage account payable responsibilities such as setting up new vendors, seeking approval to pay invoices timely and communicating with vendors - organization!
• You will reconcile bank statements, manage company credit card accounts, including collecting receipts, entering data into QuickBooks and invoicing clients as needed.
• You will assist with travel and conference attendance including booking transportation, hotels, etc.
• You will be a wonderful addition to the CXE team!

Tools and Processes You Need To Know:

• Basic proficiency in QuickBooks, you don't need to be an expert, just familiar with it.
• Basic Outlook and Excel skills.
• How to be an excellent team member.

Is This You?:

• High School Diploma or equivalent.
• 5 years of experience in an office setting, with light bookkeeping and administrative responsibilities.
• Basic knowledge of QuickBooks or other similar software.
• Excellent written, phone, and in-person communication skills.
• Great reading comprehension to gather information from contracts to enter into QuickBooks.
• Wants to work 25 hours/week Monday-Friday during core 9-5 business hours (for example, 9am-2pm; 10 am – 3pm) and able to travel to the Annapolis area 1x month, more often for initial training.

This Position Offers:

• The pay range for this position starts at $20/hour, more for additional experience and skills.
• Nine paid holidays.
• Equipment to do your job provided.
• The opportunity to work with a collaborative team!

More about CXE:
CXE is the leading Customer Experience firm in the airport industry, providing training, measurement (mystery shopping) and rewards programs for clients. For additional information about CXE, please check out our website: www.cxeinc.com.

Why Work for CXE?:
We love working here and want you to love it too! We live by 4 simple principles:

• Be Courteous – Be friendly, respectful, thoughtful, knowledgeable and professional; it is always the right thing to do!
• Be Developmental – Develop relationships & teamwork by educating, informing and helping others improve.
• Be Responsive – Be timely with a comprehensive approach, don't leave a stone unturned!
• Be Efficient – Be accurate and aware regarding resources, time and finances.

If you have a love for customer service and delivering exceptional results, we would love for you to apply!

TO APPLY: Please click “Apply” to submit a cover letter (this is important and required) and your resume (in Word format).

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