Job description

Pacful is a leading full-service fulfillment warehouse. Our clients have been on Shark Tank 7 times, 3 of them this year! Our E-commerce and Fulfillment departments are rapidly growing and we’re looking to expand our team. Our Admin Assistants are responsible for 100% of the communication with our clients, maintaining good rapport and managing their products. We are looking for professionals who are eager to learn, expand their skill sets and grow with the company. If you thrive in a fast-paced environment and can handle pressure, then this is the place for you.

Below are some of the responsibilities in your day-to-day process.

• Zoom, email, and phone communication with clients
• Wholesale order processing, fulfillment and scheduling freight pickups
• Order processing through multiple ecommerce platforms when necessary
• Working with Microsoft Office and Google drive
• Inventory management
• Monthly invoicing
• Plus much more

We are looking for someone that wants to grow with Pacful and in return we can invest in. Pacful works with some of the largest companies in the world and our additional team member will be our liaison.

Requirements:

• Minimum 1 yr experience in a warehouse setting
• Minimum 2 yr experience with client communication (via phone and email)
• Proficient computer skills
• Project management and handling multiple deadlines
• Key Attributes of an ideal candidate:
• Comfortable with stress and able to meet challenges head on
• Ability to work and communicate in a team-oriented environment.
• Demonstrate professional behavior and basic office etiquette.
• Proactive mindset to identify ways to improve before issues arise.
• Detail oriented and organized
• Self-motivated, self-directed
• Desire to learn, and the ability to learn quickly
• Adept at working independently
• Effective listening skills
• Energetic multi-tasker
• Poise and patience during phone-based customer support
• Able to speak and write clearly, accurately and professionally
• Able to collaborate with coworkers and managers
• Takes constructive criticism

Job Type: Full-time

Pay: $16.50 - $18.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Rancho Cordova, CA 95742: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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