Administrative Assistant - National Remote

Full Time
Dallas, TX 75202
Posted
Job description

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the U.S. Healthcare system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth , you will perform within an innovative culture that’s focused on transformational change in the Healthcare system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that’s greater that you’ve ever imagined.

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Accurate/timely submission of Service Request forms to include, but not limited to: New Hire/Transfer/ Telecommuting Status Change, Voice Services, Terminations, change requests, moves
  • Distribute communications to employees related to computer migration activities or other technology-related activities as appropriate
  • Purchase only UnitedHealth Group-approved computer hardware and software for supported department
  • Possess strong professional verbal and written communication skills, and strong organizational skills
  • Handle confidential information discretely and possess integrity, abide by the highest ethical standards and maintain a transparent and readily available audit trail
  • Must be flexible, willing to assist others and be diplomatic in stressful situations
  • Work independently and be a self-starter who can work within a changing environment.
  • Ability to work as a team player with a positive attitude
  • Demonstrate strong customer service skills in a professional environment
  • Create/maintain calendars/coordinate meetings avoiding scheduling conflicts -Create/prepare meeting materials (e.g., PowerPoint deck; agendas) and ensure distribution to appropriate individuals in a timely manner-Schedule, coordinate, and/or set up resources and technology (e.g., conference rooms; food; WebEx; Telepresence) needed for meetings/events (e.g., training)-Make travel arrangements (e.g., airline; hotel; ground transportation; office space assignment) for meeting attendees (e.g., externalcustomers; executives)-Host, coordinate, and/or facilitate meetings/external events as needed (e.g., introduce speakers; manage PowerPoint deck; ensuretime schedules are adhered to; assist with technology; take notes)-Ensure meeting participants (e.g., external customers; executives) have appropriate access to facilities and systems (e.g., issue security badges; request building access; internet access)-Plan and organize logistics of large and/or offsite events, using internal resources as needed (e.g., UHC Maxvantage Meeting Teams)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 2+ years Administrative Assistant experience
  • 5+ years experience working with Microsoft Office (PowerPoint, Excel, Word, Outlook)
  • Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm.

Preferred Qualifications:

  • Associates Degree (or higher)
  • Previous experience working with Microsoft PowerPoint experience (creating presentations)
  • Previous experience working with Microsoft Excel experience (data entry, sorting/filtering, basic formulas and importing data to a spreadsheet)
  • Previous call center experience
  • Experience ordering hardware, software and/or licensing software
  • Previous experience working with SharePoint (editing, data entry), specifically exposure to InfoPath

Telecommuting Requirements:

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

  • Ability to work as an independent, self-starter

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $18.17 - $32.26. The salary range for Connecticut / Nevada residents is $20.00 - $35.53. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #YELLOW

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