Job description

The Kronos Administrator’s role is to manage the Kronos application and be the subject matter expert on all aspects of the Kronos system to improve business processes, improve workforce productivity, and enhance day-to-day operations. This includes managing the Kronos environment, implementing new Kronos capabilities, configuring pay rules, coordinating integration with the payroll and other systems, and creating new reports/data views. You will also be responsible for resolving day-to-day technical issues and managing user security.

Responsibilities:

· Manage Kronos system configuration and provides system/consultative support.

· Ability to configure, maintain, and implement Business structures, Data Views, Control Centers, Timekeeping, User Access, Pay Rules, Basic Scheduling, Absence Accruals, Absence: Leave, and CRTs

· Will be responsible for managing Kronos integration with payroll, dispatch, and other analytics systems.

· Work with business users to create data views and reports to improve productivity.

· Work with HR/Business to identify new opportunities and roll out new functionalities.

· Be the Subject Matter Export on all Kronos elements configured in the system.

· Will be the key point of contact between HR/Finance/Payroll/and Operational team.

· Serve as the internal subject matter expert on the Kronos system.

· Work with the Kronos vendor to escalate issues that require vendor intervention.

· Test fixes to ensure an incident has been adequately resolved.

· Troubleshoot Clocks and Device Configurations

· Build, maintain, and enhance all objects related to Dell Boomi to support Integrations.

· Write clear, concise, well-organized technical documentation to maintain standards and procedures.

Knowledge, & Experience:

· 5 to 7 years of Kronos administrator experience

· Solid experience in Workforce Dimensions (WFD) application setup and configuration, import/export payroll, integration with an HR system, resolving and identifying payroll and integration issues.

· Expert in setting up new pay rules, accrual, and PTO policies.

· A high degree of Kronos Workforce Dimensions technical expertise

· Ability to build hyper finds, data views, and reports.

· In-depth knowledge of standard Kronos clock configurations and setups

· Advanced knowledge of the Kronos scheduling tool

· Experience in a customer service or customer-facing role

· Excellent oral and written communication skills, and strong organizational skills

· Knowledgeable in Telestaff Employee Groups, Shift Differentials, Shift Patterns, Assignment Profiles, etc.

· Ability to create test scripts and user training documents.

· Ability to quickly diagnose problem areas and come up with solutions and/or workarounds.

Job Type: Full-time

Pay: Up to $48.00 per hour

Experience level:

• 5 years

Schedule:

• Monday to Friday
• On call

Ability to commute/relocate:

• Memphis, TN: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Kronos administrator: 5 years (Required)
• WFD application setup and configuration: 5 years (Required)
• import/export payroll: 5 years (Required)
• integration with an HR system: 5 years (Required)
• resolving and identifying payroll and integration issues: 5 years (Required)
• customer service or customer-facing ro: 5 years (Required)
• Manage Kronos system configuration: 5 years (Required)
• managing Kronos integration: 5 years (Required)
• payroll, dispatch, and other analytics systems: 5 years (Required)
• Kronos elements configured in the system: 5 years (Required)
• Kronos Workforce Dimensions technical: 5 years (Required)
• Kronos clock configurations and setups: 5 years (Required)
• Kronos scheduling tool: 5 years (Required)

Work Location: In person

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