Job description

Scheduler/Call Specialist SOUTH HOUSTON Ross Reporting Services, Inc. -Houston, TX
Ross Reporting Services, Inc., located near Ellington Field in SE Houston, is seeking enthusiastic Appointment Scheduler to join our team. You are responsible for assisting clients and medical facilities to ensure customer satisfaction. Hours: Monday – Friday (Full Time) Responsibilities:

• Answer incoming calls
• Place outgoing phone calls to follow up and check status on current work orders
• Manage customer relationships with several medical facilities to maintain customer satisfaction
• Implement strong job skills to meet weekly goals
• Take ownership of client concerns and satisfaction
• Research and resolve , inquiries, requests and problems in an accurate, timely and empathetic manner during telephone conversations
• Provide a high level of customer service in accordance with state policies and guidelines
• Stay informed about changes in policy, procedures and services in order to provide accurate information to customers

Qualifications:

• Must have a High School Diploma or Equivalent
• Must be computer literate – Proficient with Email and Microsoft Word, keyboarding experience is needed
• Excellent verbal and written communication skills
• An effective team player with a strong work ethic
• Strong analytic and problem solving skills
• Ability to complete tasks in a fast paced environment
• Attention to detail
• Ability to prioritize work
• Knowledge and background in requesting documentation from medical facilities is preferred

About Ross: Established in 1980. Ross strives to place the client first. We believe that providing great customer service helps to retain existing clients, attract new clients and create value and pride in our employees.Please visit our website for more information www.rossreporting.com
Job Type: Full-time*Email resume to apply. No phone calls please.Benefits: · 401K Plan 401K Matched, Paid Holidays· Paid Sick Time.

Job Type: Full-time

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77034: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Work Location: In person

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.