Job description

Flexibility Option:
In Person

Job Req Id:
27762

Description:
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Brooklyn Park , MN

Job Summary
This comprehensive 18–24-month development program that includes a combination of meaningful assignments in high-impact roles and coaching/mentoring from area operations team. Provides onboarding, training, and special project support in key job functions within designated area. Helps the branches in the area to accurately and efficiently deliver Service Excellence to customers and promotes a safe working environment. After successful completion of the program, the trainee will be qualified to advance into a variety of positions within the area.
Responsibilities
Essential Functions

Completes a 2-year program focused on work life experiences, coaching and foundational educational courses.

Completes extensive training in operational functions including, but not limited to, warehouse, city desk, and CSR positions.

Enhance product and industry knowledge through self-guided online and hands-on training.

Introduction to BSE customers through sales and customer work life experiences

Opportunity to gain work life experiences in various Border States locations.

Participates in an extensive coaching and assessment-feedback system.

Supports the employees within the City Desk, Office Administration, Inside Sales, Quotations, and Warehouse/Logistics areas through onboarding, training, and special project support.

Supports the business process owner with training and follow-up on best practices as needed within the area.

Supports the efforts of the Regional Operations in regard to new or enhanced technology as it relates to Warehouse/Logistics and Sales Order Management areas of the operations team, with both implementation and training.

Maintains adequate knowledge of both the warehouse and sales side of the business.

Non-essential Functions

Participates in additional project-based work life experiences.

May support branches in the area by working in the warehouse or city desk area when a branch is short of staff or working on a large project.

May support branches outside of the region on projects that require additional assistance.

Supports specific regional initiatives as needed, which may include areas such as cycle counting, wire organization and batching, customer price book maintenance and development, etc.

Other duties as assigned by manager.

Qualifications

Requires a valid driver's license.

Active logistics professional with minimum of 6 months experience with Border States

Requires the ability to read, write, and speak in English.

Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, Email and SAP software.

Skills and Abilities

Excellent customer service skills include being competent, accurate, responsive, and engaged.

Willingness to travel and work in assigned BSE locations during the program.

Willingness to relocate with assistance to assigned BSE area location after completion of the program.

Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

Lift from Waist:
< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Lift from Floor:
< than 10 lbs. - Frequently

10 to 25 lbs. - Frequently

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Carried for Distance:
< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Physical Activity
Frequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated) - Frequently

Standing (for sustained periods of time) - Frequently

Walking (moving about on foot to accomplish tasks) - Frequently

Bending/stooping (downward and forward) - Frequently

Crawling (moving about on hands and knees or hands and feet) - Not at all

Climbing/Walking Stairs (ascending or descending) - Frequently

Reaching (extending arms in any direction) - Frequently

Crouching/squatting (bending the body downward and forward by bending leg and spine) - Frequently

Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally

Balancing (maintaining body equilibrium to prevent falling) - Frequently

Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously

Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Frequently

Pushing/Pulling (using upper extremities to press against or draw or tug) - Frequently

Grasping (Applying pressure to an object with the fingers and palm) - Continuously

Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously

Talking (expressing or exchanging ideas by means of the spoken word) - C ontinuously

Driving (the control and operation of a motor vehicle) - Occasionally

Desk work (work usually performed at a desk) - Continuously

Use of a computer - Continuously

Use of a telephone - Frequently

Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously

Exposure (to adverse weather & temperature conditions) - Frequently

Travel (travel needed to perform job duties) - Frequently

Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

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