Job Summary: Core responsibilities of this position include:

LCCC in its strategic plan has identified important Core Values and Aspirational Values, which are inherent in the cultural fabric of the College. The person fulfilling this role is expected to bear these qualities and advocate for them. http://lccc.wy.edu/StrategicPlan/index.aspx#goal1

Other tasks may be assigned based on contemporary institutional need.

This position will support and complete tasks for department/program team members and reports directly to the designated department/program supervisor position.

• Assist the Assistant Director with the administration of scholarships.
• Support the department through clerical tasks such as filing, scanning, sorting, copying, delivering paperwork and completing general errands as needed.
• Assist department team members through preparing materials, monitoring supply inventories and assisting the operational functions of the department.
• Provide general customer service through answering phones, responding to visitors, and routing inquiries to the appropriate team member of the department.
• Support the department with special projects through completing tasks as assigned.
• Assist with data entry and maintenance of spreadsheets.
• Notify and elevate concerns to the appropriate supervisor regarding any issues, barriers, or concerns regarding task completion, customer concerns, or the general work environment.

• Cleaning and organization of the office and department areas.
• Attend and assist with department meetings and functions as needed.
• Attend applicable training sessions as needed.

• Knowledge and ability with personal computing applications – specifically Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint), Adobe products (e.g., Reader, Professional), as well as database management systems.
• Attention to detail.
• Analytical ability and problem solving skills.
• Ability to maintain confidentiality standards.
• Ability to effectively communicate and collaborate with area supervisor to resolve work and college course scheduling conflicts.
• Ability to read and interpret instructions in oral, written, or diagrammatical form (e.g., a flow chart of a process).
• Excellent customer service skills; ability to communicate clearly with a variety of people, in one-to-one and small group settings – either face-to-face or by telephone, both verbally and in writing.
• Ability to communicate in an informative manner and effectively listen.
• Ability to support time-based requests; able to function effectively in a multi-tasking, fast-paced environment with deadlines and frequent interruptions.
• Ability to respond to basic inquiries from faculty, staff, or other students.
• Ability to safely operate a motor vehicle; must have a valid driver’s license and a driving record that meets the requirements for and provides the ability to be insured by the college’s insurance provider.
• Knowledge of basic office equipment including computer, copier, fax machine, and telephone.

• To successfully perform the essential functions of this position, an employee must be able to maintain appropriate composure and necessary confidentiality with regard to both past and current employee, student, and donor data; documents; issues; etc., and respect privacy needs of employees, students, donors.
• The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required.
• There may be occurrences of interacting with employees and/or students, past employees and/or students, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations.
• While performing the essential duties of this position, an employee would frequently be required to move around the assigned work areas as well as within hallways, meeting rooms, and other parts of the campus facilities.
• There may be multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitor.
• An employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds to perform essential position functions.
• Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.
• The overall work environment requires the mental ability to shift focal point quickly due to interruptions; an employee must be able to mentally track multiple projects and tasking as well.
• The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds.

NOTE: This position description is a general description; it is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of the College are expected to perform other tasks as assigned by their respective supervisor/manager regardless of job title or routine job duties.

• High school diploma, GED, or equivalent.