Job description
- Assisting internal and external customers with processing requests for parts over the counter, through the shop, or over the phone.
- Primary objectives include ensuring customer satisfaction
- The right part is obtained the first time and in a timely fashion.
- Responsible for the care and accuracy of the parts inventory.
- General Motors Training standards are maintained for the duration of employment.
- All invoicing, purchase orders and special orders remain current.
- Understanding of automotive components and functions is required.
- Two years GM dealership parts counter experience preferred.
- Ability to use GM Parts Catalog system.
- Effective communication skills with all dealership departments.
- Ability to work independently, managing time and work flow.
- Is able to ask questions to accurately provide information about parts and services.
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