Job description

Responsibilities of Bilingual Medical Scheduler/ Front Desk Associate:

• Respond to telephone inquiries within the set departmental staffing and time parameters
• Register and schedule patients for primary care appointments
• Provide knowledgeable and excellent responses to patients in a courteous and professional manner
• Verification of insurance as part of the registration and scheduling processes
• Ensure accuracy in data entry through a multitude of systems
• Update patient demographic and insurance information as required

Qualifications of Bilingual Medical Scheduler/ Front Desk Associate:

• High school diploma or equivalent required
• Must be bilingual in English and Spanish (speaking, writing, and comprehension)
• 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist preferred but not required
• Ability to work within a database and navigate through a Windows environment required
• Must be able to type a minimum of 30 words per minute with 90% or greater accuracy
• Commitment to company mission statement is required for day to day interactions with teammates and patients

All employees are required to provide proof of vaccination or exemption.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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