Job description

Location:

5051 Obama Bl, Los Angeles, California 90016 United States of America

In Person Customer Service Reservation Agent

U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services.

Reservation Agent Responsibilities:

• Direct incoming U-Haul equipment to rental facilities to fill every confirmed reservations
• Assist in controlling rental equipment inventories within the assigned marketing company geographic area
• Update, review, and audit inventory reports
• Answer customer inquiries
• Assist centers and dealers with reservations and additional tasks
• Schedule U-Box routes for customers in local area

Minimum Qualifications:

• High School Diploma or equivalent
• Working knowledge of office equipment such as multi-line phones, phone etiquette, Word, and email.
• Customer service experience
• Part Time 20-25 hours per week
• Weekends and Holidays are required if needed (Depending on your schedule )

Job Type: Part-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Call center: 1 year (Required)
• Customer service: 1 year (Required)
• Phone etiquette: 1 year (Required)

Work Location: One location

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