Company Overview

Donegal Insurance Group is an insurance holding company whose insurance subsidiaries offer personal and commercial property & casualty lines of insurance.

Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we're proud. Check out our Glassdoor profile where our rating speaks for itself.

At Donegal, our values are founded on supporting the independent agency system, providing best-in-class service, and building relationships customers can trust. By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being there when it matters most.

Job Summary

Donegal Insurance Group has an opening for an Claim Representative to join our Marietta, Pennsylvania office.

The Claim Representative is responsible for the handling casualty claims, with a focus on non-injury general liability, in compliance with established company standards and guidelines. Ideal candidate will possess strong interpersonal and analytical skills with a strong technical knowledge of claim handling procedures.

Responsibilities and Duties

• Investigate, evaluate, and settle claims as assigned by the Supervisor
• Monitor and direct file handling being performed by Independent Adjusters, Appraisers, and Defense Counsel
• Report all pertinent information to the Underwriting Department
• Experience handling claims in litigation preferred

Qualifications and Skills

• Minimum of 3-5 years of insurance experience
• Bachelor’s Degree preferred
• Ability to learn industry specific software applications applicable to performance of position responsibilities
• Attention to detail
• Strong organizational skills
• Ability to communicate effectively in written correspondence

Work Arrangement

Donegal Insurance Group has a variety of positions that are either onsite, hybrid, or remote. With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a fully remote position, the ideal candidate must live within our Donegal footprint (Current approved states for remote work are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MA, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV. Please note, this list is subject to change without notice.)

Benefits

Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions. Learn more about our benefit offerings by visiting our Benefits page.

Additional Information

Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

• Notice of E-Verify Participation Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

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