Job description

Ability to work independently and manage multiple projects and priorities
Ability to work in a team
Provide technical assistance and training to system users
Respond to users' requests for assistance by phone and in person
Respond to on call for emergency requirements
Manage multiple concurrent interdisciplinary projects
Exhibit quality workmanship
Maintain accurate records
Provide training for in-house staff
Has excellent written and spoken interpersonal communication skills
Keep record of all incidents worked on
Development of Customer Defined Screens
Develop and maintain customer reports
Coordination of implementations, upgrades, and ongoing support of computer systems
Developing training materials related to hospital computer systems
Training on the use of hospital computer systems to physicians, staff and hospital team members
Insuring appropriate access for all physicians and staff, and hospital team members when setting up accesses
Logging, tracking, and resolution of user trouble calls.
Ensure quality score indicators are met
Ensure CPOE compliance
Other duties as assigned.

Qualifications -

Minimum Education
Bachelor’s degree preferred
3+ years Clinical Informatics experience preferred

Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Ability to develop training materials for different levels of audience.
Ability to communicate effectively with team members, physicians and their office staff.
Ability to participate in after-hours support as required.
Ability to be on call as required.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Physical setting:

• Hospital

Schedule:

• Day shift

Ability to commute/relocate:

• Andalusia, AL 36420: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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