Concentric Methods is seeking a Clinical Operations Manager to join our team in Bethesda, MD in support of the NIH.

Responsibilities:

• Organize and maintain the credentialing process for NIMH IRP physicians and other licensed professionals; act as point of contact between the NIMH Office of the Clinical Director and the NIH Clinical Center Credentialing Office; communicate with staff to answer questions, provide recommendations and request materials; assemble and review credentialing applications; maintain credentialing files both printed and electronic; work closely with the Clinical Directors to finalize signatures and track the status of all licensed credentialed NIMH staff.

• Attend NIH Clinical Center Graduate Medical Education Committee (GMEC) monthly meetings and program coordinator meetings; maintain and support the data system to evaluate and document resident, fellow and faculty performance using New Innovations, resident and fellow applications, interviews and travel; prepare resident and fellow initial hiring and appointment actions including creditable service applications (CSAL), documentation of training from previous programs and any visa related tasks; maintain and support renewals of current residents or fellows; coordinate required program meetings; prepare residency materials for annual review by the Designated Institutional Official (DIO) of the GMEC and continuing education about program coordinator roles and responsibilities by attendance at the American Association of Directors of Psychiatry Residency Training (AADPRT); support the Program Directors with the NIMH Outstanding Resident Award Program including website, emails list, applications, selection, program and travel needs; Assist the Program Directors with NIMH Brain Camp.

• Coordinate meetings, workshops and courses for staff; make logistical arrangements; generate format and agenda; monitor budget and expenditures of the event; organize transportation and travel reimbursement for participants and speakers; prepare FTE and NON-FTE personnel and trainee actions; process travel orders and vouchers; arrange for staff member to represent organization at conferences and meetings; process supply orders via POTS with government approval; develop spreadsheets to analyze information; gather and analyze information about processes and programs; prepare reports, letters, and other documents for review and input for programs, policies, and activities; coordinate the printing and conversion of paper documents to electronic files; develop, maintain and utilize various administrative databases; compile data and create and maintain PowerPoint presentations for presentation utilizing computer programs; maintain contacts database; update and maintain calendars and shared calendars for multiple staff members; maintain office records including office procurements and reimbursement procedures; provide support with timekeeping duties; assist with annual reports, PubMed Central submissions and other publication-related duties; design and coordinate systems for communications among staff to facilitate the efficient flow of information relating to projects and program activities; maintain branch file systems for correspondence and projects; answer telephone calls, coordinate office supplies, prepare shipments, and obtaining signatures on documents as directed; note commitments made by executive level during meetings and assist with staff implementation; read outgoing correspondence for executive level’s approval and alert writers to any conflict with the file or departure from policies or executive level’s viewpoints; make recommendations to resolve problems that arise; ensure that requests for action or information are relayed to the appropriate staff in the absence of executive level staff and determine when executive level should be notified of important or emergency issues; summarize the content of incoming materials, specially gathered information, or meetings to assist executives, coordinate the new information with background office sources and draw attention to important parts or conflicts; maintain and monitor personal property for assigned areas, maintain records of accountability, maintain property inventory, and assist staff with arranging for disposal of excess property; orient new personnel to the laboratory.

• Bachelor’s degree in a related discipline. Four years of specialized experience plus a High School diploma is equivalent to a BA/BS degree.
• Minimum of five (5) years of experience in a related field.
• Expertise in Microsoft Office Suite (MS Word, Excel, Outlook, PowerPoint.
• Knowledge of NIH procurement, travel and administrative systems.
• Strong communications skills, both oral and written.
• Excellent analytical, organizational and time management skills.

Cape Fox Corporation, its subsidiaries and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation. Cape Fox Corporation, its subsidiaries and affiliates offer preference to Cape Fox Corporation shareholders, descendants and other Native Americans pursuant to Public Law 100-241.