Communications Manager

Full Time
Anaheim, CA 92801
$73,499 - $81,923 a year
Posted 1 day ago
Job description
Position Overview: The Communications Manager leads the organization’s efforts to communicate the mission, history, vision, values, and accomplishments of the organization and its affiliates to all external and internal constituents. The Communications Manager develops communications to build and maintain cooperative relationships with nonprofit organizations, faith congregations, business contacts, public officials, advocacy groups, volunteers, and donors to establish and maintain the organization’s reputation, while paving the way for future partnerships and opportunities. They create and maintain a positive image for the organization through planning and producing print and other advertising programs; developing and implementing promotional, publicity, and marketing programs; and through media communications and public relations including proactive outreach to appropriate media and reactive responses to media requests for comment and information.
Main Work Location: This is not a fully remote position. The person in this position works full-time (40 hours per week), with a Main Worksite at at one of the current activity hubs of our work. These presently include the general areas around Orange County (Anaheim/Santa Ana offices), or Sacramento County (Sacramento office).
Work Environment and Expected Hours: Typical office hours are Monday-Friday 8:30 am-5:00 pm, and some evenings and weekends as necessary for optimal business function. This position requires frequent, company-paid, statewide travel, including occasional overnight trips, particularly throughout Los Angeles, Orange, Riverside, Sacramento, San Diego, San Joaquin, San Luis, and Santa Barbara Counties. Some administrative work may be done from home or an approved remote location.

Essential Functions
  • Communications, Marketing, and Culture
    • Develop and maintain external and internal branding and messaging standards
    • Develop, support, and maintain web content and social media activity
    • Create and update printed signs, flyers, displays, and other collateral materials
    • Create and manage annual media relations plans
    • Create press releases and publicity materials
    • Develop and implement a plan for executive staff training and media relations annually
    • Provide reactive media planning/management during high-profile events or activities
    • In collaboration with Human Resources, create and implement internal staff communications to support culture-building and employee engagement
    • Assist the Chief Program Officers (under the leadership of the President) communicating the organizational strategic plan(s) internally and externally, so that all internal and external stakeholders understand the organization-wide strategic plan and how it carries out the organization’s overall mission, vision, and values
  • Resource Development/Fundraising, Public and Corporate Affairs
    • In collaboration with assigned staff, develop and maintain key business and community group relationships
    • Assist with the development of the annual fundraising plan including cultivating and maintaining relationships with new and existing donors and supporters, researching and writing grant proposals, and providing evaluation reports as required
    • Act as a key point of contact for implementing donor/volunteer group activations and presentations/trainings
    • Lead and support with fundraising efforts to meet/exceed department and organization goals
    • Raise funds from individuals, foundations, and corporations
    • Solicit in-kind donations as needed
Requirements
  • Understanding of nonprofit, volunteer, and social services sectors; working knowledge of nonprofit management principles and practices
  • Understanding of homelessness and general understanding of marginalized communities and the conditions which contribute to their marginalization
  • Excellent public speaking skills; ability to teach and train others in large- and small-scale settings
  • Excellent interpersonal skills
  • Excellent planning, execution, organizational, and time management skills
  • Strong professional verbal and written communication skills
  • Proficient PC, Microsoft Office Suite, Google Suite, and iPhone skills
  • Ability to work flexible hours, including frequent nights and weekends
  • Ability to faithfully represent the faith-rooted principles of the organization, while demonstrating an ability to work constructively with individuals and organizations of all different faiths
  • Ability to work as a leader and as part of a team
  • Ability to accomplish goals and produce valuable results with minimal supervision
  • Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals
  • Ability to work well with people from diverse backgrounds with varying degrees of experience
  • Ability to pass background checks successfully upon hire and throughout employment
Education/Experience
  • Minimum of 5 years’ experience in marketing, communications, or public relations with demonstrated success, preferably in the non-profit sector required
  • Bachelor's degree in journalism, marketing, public relations preferred. Graduate degree in a related field is desirable
  • Experience and contacts in Orange County and other areas of Southern California strongly preferred
  • Entrepreneurial experience preferred
Organizational Overview: City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.
Benefits: We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:
  • Health insurance (City Net pays 100% of the employee premium for our baseline plan)
  • Paid time off
  • Retirement plan
    • 401(k)
    • 401(k) matching
  • Dental insurance
  • Vision insurance
  • Life insurance (Employer paid group term life and voluntary life)
  • Referral program
  • Parental leave
  • Professional development assistance
  • Employee assistance program
  • Wellness Reimbursement Program
  • Company Vehicles, iPhones, Laptops, and Tablets
  • Career Pathing, Raises, Recognition & Rewards
  • Early Earned Wage Access
  • Credit Union Preferred Partnership
Visit https://citynet.org/careers for further details.

Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).

Questions? If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!

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