Job description

Columbus Regional Airport Authority is looking for a Communications Technician who wants to “Land Your Next Career”! This is a key position in our Public Safety Division, Airport Police department that is responsible for handling prompt and accurate emergency and non- emergency communications. The ideal candidate will be an exceptional listener with great attention to detail, be able to perform multiple tasks expeditiously, and simultaneously and have excellent organizational skills.

The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR).

We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are – from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources – we have one common goal: connect Ohio with the world.

Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus.

Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.

Your “Take Off” will be successful by doing the following with excellence:

• Monitor access control, fire, CCTV system and other alarms.
• Strong telephone and radio communication skills for dispatching Public Safety services on 800 MHz radio system.
• Monitors the status of location, availability, and communications of all Public Safety units and personnel via the CAD.
• Be able to type 35 words per minute with 85% degree of accuracy.
• Perform related work as required.
• Obtain and maintain LEADS/NCIC certification and EMD certification.

Your “Landing” will be smooth if you meet the following requirements:

• Have a high school diploma or GED
• Prior experience as a Communications Technician with another Public Safety agency is preferred
• Advanced proficiency in Microsoft Office Suite applications
• Ability to effectively handle multiple tasks, projects, and completing priorities simultaneously
• Excellent interpersonal and communication skills (verbal and written)
• Demonstrated ability to maintain a high level of professionalism and confidentiality

We offer a competitive compensation and benefits package including excellent medical, dental, vision, paid vacation, and holidays.

The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws. The Authority does not tolerate violence or drug use in the workplace.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Columbus, OH 43219: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)
• Multi-line phone systems: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Work Location: One location

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