Job description
The Community Clinical Liaison is responsible for making professional and comprehensive presentations of the agency services to the medical community and in the specific assigned territory to achieve market referral goals and increase revenues. Serves as a resource, provide community outreach and education to physicians, facility staff, clients, and caregivers regarding hospice services.
Responsibilities
- Ability to consistently meet and or exceed qualified referral and admissions criteria every month
- Participates in Company functions to build community and public awareness of DaySpring Hospice’s services
- Keeps abreast of the public's medical need and health care trends
- Identifies the potential of each account and allocates time and effort according to payoff potential
- Develops with institutions, contractual agreements which are in the best interest of both parties
- Identifies the customer’s primary needs and key concerns.
- Follows up on all proposals to ensure implementation
- Continues professional growth through attendance at workshops, professional in-services, etc.
- Participates in accreditation program
- Performs other duties as assigned
Associate's or Bachelor’s degree in nursing required. Experience in health care industry with weighted emphasis in sales/marketing. Requires proven interpersonal, coordination and leadership skills with ability to communicate effectively. Preferred practical and theoretical knowledge of hospice. Must have proven leadership and team building skills and ability to converse with Physicians and Senior Managers and an understanding of financial management. Able to prioritize and manage time effectively and make independent decisions when necessary is essential.
Skills
- Self-Starter – Takes initiative identifies needs of co-workers and customers and solves problems
- Analytical – Ability to analyze financial information and make sound decisions
- Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions
- Persuasive - Ability to persuade others to use one’s products and services
- Presentation – Ability to present oneself professionally and knowledgeable of company’s services
- Maintains medical ethics in compliance with company policies and procedures
- Compliant with all state/federal regulations pertaining to the ops of a Medicare certified hospice agency
- Able to perform the essential functions of the job with or without accommodation
Licenses, Certifications and/or Registrations
Possession of current license to practice as a registered professional nurse
Dependable transportation with valid driver’s license and auto insurance
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