Job description

Position is responsible for managing collection of all outstanding receivables in a timely manner. Requires constant contact with customers to obtain payments. Regular reporting to management on status of accounts.

Essential Job Functions (extracted from the Full Job Description):

Ensure outstanding receivable are maintained at Net 30 days or less.

Escalate to legal collections process all accounts over Net 90 after manager review.

Perform credit and reference checks for new customer accounts.

Written communication to delinquent accounts regarding payment due and consequence of missing deadline.

Work collaboratively with designated attorneys on judicial collections action.

Escalate as needed to obtain payments including putting hold on delivery pending payments.

Research customer discrepancies and past-due amounts.

Monitor accounts receivable and identify overdue accounts.

Maintains records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from customer.

Prepares weekly reports on outstanding accounts and length of delinquency, eg. 40, 60, 90 and status of collection attempts and planned follow up action.

Resolve customer issues and complaints concerning billing.

Maintenance of customer receivable ledgers processing account adjustment, small balance write-offs, customer reconciliations and credit memos (after proper approval is obtained).

Education: High School Diploma required, Associate Degree in business preferred

Experience: 1 - 3 years in an accounting or similar role, 1- 3 years working with Microsoft Office

Combination of experience and education may be considered.

If you are looking for a position where you can grow your knowledge of credit and collections, and looking for a challenging and rewarding position, we want to hear from you!

Salary $16 - $20 per hour depending on experience and education.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Rising Sun, MD 21911: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 2 years (Required)
• Customer service: 2 years (Preferred)

Work Location: One location

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