Job description

BMZ USA, Inc. develops and produces high-tech lithium-ion battery systems and is looking for reliable and hard-working employees to join our team.

BMZ USA is one of the four development and manufacturing sites of BMZ Group that employs almost 2,000 people worldwide.

In the last 5 years, we have made significant progress in transitioning BMZ USA from a sales office into a development and manufacturing company. But we have just started: New customers and double digit growth are what we have seen and what we are positioned for. A friendly working environment, a safe job and a place to grow is what we offer.

POSITION SUMMARY

Support the customer to ensure on-going quality excellence and act as a pivotal point between our production plant and the customer. Be the first point of contact for the Customer about quality related issues. Carries out root cause analysis and resolution for quality and customer issues as well as providing corrective feedback to prevent line stops due to quality issues. Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to. Support new product introductions to ensure the robustness of product builds with a clean cut-off, minimizing obsolete stock. Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion. Work mostly independently under general supervision, with reviews at project milestones and/or upon completion.

ESSENTIAL FUNCTIONS

• Build strong, working relationships with major customer stakeholders and in-house development teams to ensure complete and transparent communication and support
• Create, analyze and evaluate quality concepts depending on customer requirements and ensure quality standards are met within the new product development process
• Execute sampling with application of QM techniques, APQP with FMEA, Control plan
• Execute / moderate FMEA’s including tracking measures and presentation to the customer
• Create control plans in the sample and series phase
• Create specifications for parts sampling from suppliers in cooperation with Supplier Quality Engineer
• Assist with new product introduction, including representing the customer, supporting and managing pre-production trial runs and first off sample approvals
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis
• Coordinate and report quality or improvement projects, including leading quality meetings
• Process customer complaints according to the 8D methods (Seven tools/Ishikawa/5 Why)
• Investigate the fault and extent of potential recall
• Report to the customer what the root causes were to quality issues, the containment measures and corrective actions taken to ensure resolution
• Manage and coordinate customer PPM (Parts per Million), cost recovery and key performance indicator (KPI`s)
• Determine and collect relevant data for product and installation improvements to understand any problems and decide when to appropriately escalate issues
• Maintain records to oversee recording of information by others to ensure engineering drawings and documents are current and that engineering related production problems and resolutions are documented
• Organize and manage any re-work of finished goods that may be necessary
• Assist with training of quality awareness
• Other duties as assigned by the Quality Manager and/or the General Manager

ESSENTIAL SKILLS AND EXPERIENCE

• Minimum of an Associates degree or 2+ years of related experience, and/or training or equivalent combination of education and experience.
• Must be fluent in English and able to communicate with others effectively.
• Must be proficient with Microsoft Office products.
• Experience dealing with customers
• Knowledge of quality systems including APQP, PPAP, FMEA, Control plan, ISO 9001
• Understanding of engineering drawings and manufacturing processes
• Problem solving and Teamwork skills in a diverse and dynamic environment
• Planning and prioritizing activities
• Good communication and interpersonal skills
• Self-supervising within the guidance and expectations of divisional management
• Ability to present data effectively
• Understanding of cost and financial impacts
• Good understanding of customer expectations and deliverables with an awareness of the impact of failure/cost of poor quality

VALUED BUT NOT REQUIRED SKILLS AND EXPERIENCE

• Bi-lingual
• Experience with QuickBooks
• Previous experience in a high volume manufacturing environment, preferably automotive
• Experience with Lithium-Ion batteries
• Knowledge of the IATF16949
• Understanding of Health and Safety practices
• Commercial and financial awareness

REPORTING TO THIS POSITION

· None.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands, fingers, handle, or grasp; reach with hands and arms; stoop, kneel, crouch or crawl; and talk and hear. Vision abilities required. The employee may be required to occasionally lift and/or move up to 50 pounds.

Working hours are 8:00 am to 5:00 pm EST., Monday through Friday; occasional overtime and weekend hours may be required. The noise levels in some manufacturing facilities frequently may exceed the normal dBA. Work conditions may include elevated noise levels requiring hearing protection. While performing the duties of this job, the employee may be exposed to some mechanical parts, fumes or airborne particles, and risk of electrical shock.

The employee may be required to wear safety glasses and possibly hearing protection, as well as proper grounding equipment to eliminate the chance of electro-static discharge.

BMZ USA, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Type: Full-time

Pay: From $1.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Virginia Beach, VA 23455: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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