Job description
Norway Savings Bank is more than a bank. It’s a culture. A positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through. If this sounds exciting to
you,
we would love to have you on our team!
POSITION SUMMARY:
The Customer Relations Representative role is a dynamic role that is responsible for meeting the financial needs of new and existing customers by identifying potential opportunities to develop customer relationships for all Bank business lines. To maintain strong and prosperous customer relations, the incumbent will provide friendly and efficient customer service when processing daily customer transactions. In addition to processing daily customer transactions, the Customer Relations Representative will seek opportunities to cross sell other lines of business as a means of expanding the Bank’s relationship with customers.
EDUCATION/TRAINING/EXPERIENCE/SKILLS REQUIRED
- High school diploma or equivalent work experience
- Previous experience with cash-handling preferred.
- Top-notch written and oral communication skills.
- Exceptional internal and external customer service with demonstrated relationship-building skills.
- Basic knowledge of navigating computer systems
- Self-motivated and driven with exemplary engagement.
- Willingness to accept direction/instruction and work well within a team of professionals.
OTHER REQUIREMENTS:
- Saturday morning availability required.
WORKING CONDITIONS:
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.
**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**
Norway Savings Bank is an Equal Opportunity Employer.
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