Job description

The successful candidate for the role of a Customer Service Associate MUST possess exceptional interpersonal skills. She/He must be able to perform multiple tasks at once and must have Outgoing personality with expertise at developing relationships (i.e., a "people person").

Requirements:

• Experience answering telephone, communicating with customers thru email
• The ability to screen and direct telephone calls in a courteous, helpful manner
• Basic computer skills and familiarity with document scanning
• Excellent customer service skills
• A professional appearance and demeanor
• The ability to multi-task
• Prepare invoices and associated paperwork.
• Carry out general customer service representative duties
• Ensure all telephone enquiries and bookings are answered in a courteous, helpful and professional manner.
• Outgoing personality with expertise at developing relationships (i.e., a “people person")
• Excellent follow-up skills
• Basic MS Office knowledge; computer software and internet proficiency
• Excellent appearance, verbal/written communication, strong negotiation and presentation skills
• History of success and tenure in previous work experience

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: One location

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.