Customer Service for Medical Billing
Job description
Role and Responsibilities
This position is responsible for taking incoming calls from guarantors or patients who are calling to make payment on outstanding medical service balances. Process credit card payments through company portal and transfer calls to appropriate teams to handle account detail inquiries. The priority of this position is answering inbound calls, processing payments and distributing calls with some opportunity for other general office duties.
Requirements
GED or HS Diploma
Familiarity and comfort working in an office setting
Reliability in daily attendance plays an undeniable crucial role in success of both the Individual and Team alike
A high degree of adaptability and patience
Ability to communicate in a friendly and professional manner
Efficient working with multiple software programs simultaneously, strong keyboard skills, and familiarity with Microsoft Office product
Comfortable with numbers - 10 keypad (Addition & Subtraction applicable to accepting payments)
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
Our office remains open as we are an Essential Business. Please know this is an IN-Office position.
Education:
- High school or equivalent (Required)
Work Location: One location
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